iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

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1,742 replies

Mar 25, 2014 11:58 PM in response to ethanjeffrey

ethanjeffrey wrote:


States that 7.1 fixes occasional crashes to home screen. That was when diagnostics would show low memory crash. My crashing problem is gone with the update.

Hi Ethan,


About 7.1, I think that the statement:


-"Fixes a bug that could occasionally cause a home screen crash"


is relative to the Springboard/Backboard (the UI) crashing issue (that's when the screen goes dark, the Apple logo appears, and it takes a few long seconds before you're back on the home screen)


So it is NOT about a fix for low memory crashes issue...


Cheers

Apr 1, 2014 12:07 PM in response to gig

I have a three week old iPad Mini with Retina Display and had no problems with Safari until updating to iOS 7.1. Now it constantly crashes when I try to go to bookmarks and intermittently when trying to enter web addresses. I restored and reset everything and it worked for a while but it has gone back to the same problems after one day. I've never been one to criticise Apple as my other Apple products have been fine, but what are they going to do about this? It is totally unacceptable.

Apr 1, 2014 12:30 PM in response to JamesJ202

My iPad Air has been much better since 7.1, but I get a Safari crash maybe every other day.

I spent a lot of time talking to Apple the las few months.


What I'm doing now is keeping screenshots of the crash logs in a Shared Photostrea, and label with the website.

I go to General, About, Diagnostics and Usage, Diagnostics and Data Usage and click on a low memory message and do a screen shot.


Then if things go south, I can document it.

Apr 5, 2014 6:24 AM in response to Rob Bruen

I have been experiencing safari crashes on my Gen1 ipad since iOS 5, if not earlier. My initial experience with the gen1 ipad was wonderful, but then the constant browser crashes have made my experience miserable. Friends have told me to watch the memory levels and crash logs. I have also gone to the Genius Bar to have this investigated. They did a restore and told me to shut down the ipad more often. Unfortunately, the crashes have continued.


I recently purchased an iPad Air hoping that, amongst other thing (like being able to run apps that require iOS 6), that the browser crashes would stop. No such luck. I am using the air now, and the browser crashed as I tried to start writing this post. Most often it crashes on Facebook, but it also crashes downloading PDFs and other "simple" tasks.


Very disappointing. Makes you want to throw the thing across the room.


My answer is typically to grab one of my kid's samsung tablets. I have to squint at the screen...but they don't crash.

Apr 5, 2014 11:51 AM in response to Rob Bruen

Since I began completely powering off my iPad Mini and iPhone daily, I've had no more crashes.


Just recently I pulled an old iPod Touch out of mothballs. Then I made the mistake of updating the iOS. Since then, Safari and Photos crash within seconds of opening them. They are unusable. Powering on and off makes no difference. I'm currently using it as a paperweight.

Apr 7, 2014 1:29 PM in response to Nutsochick

I too have an IPad 1 and have been getting more and more frequent crashes in the last month. In safari, I get crashes EVERY TIME I USE IT. Daily news Reader crashes as well, but I want to focus on Safari. I have iOS 5.1.1. I have had the IPad for years with no such problem. I have also had 5.1.1 for longer than the crashes have been occurring. Could this be a memory issue? I have 7 gb left of 32 and have about 160 apps. I regularly close apps in the "multi-tasking" area. Anyway, why am I guessing? Why doesn't Apple fix this? It is disgraceful.


It is interesting that these crashes have been occurring on different iPad versions and iOS versions. What is the earliest time there crashes have occured for users. I woul say I first encountered this problem in Jan. 2014. Of course, if I experienced it sporadically before that, I might not have registered it. Now it is an everyday problem, every Safari use problem.

Apr 11, 2014 9:35 AM in response to Rob Bruen

I just had a bout with the same issue with my 16Gb running OS 7. It struck exactly like a virus would, suddenly it would crash everything I opened, and the mail would ding every few seconds like it was receiving an endless string of messages. I had been warned a couple of times that my memory was running out of space, but I'd just remove a fewp hotos and maybe a larger file or two. But when it wouldn't even run the backup without crashing, it got really real. So I just bit the wire charging towards a full restore and knowing I was going to lose everything. I started removing a bunch of apps that I'd installed, but seldom used (5 apps). I just went back to the apps that caused certain crashes, and viola! Its running perfectly. One of the apps was the one responsible for the current high memory usage, it downloaded movies in mp4, and I didn't want to lose them, but the choice of a working ipad trumped the sentiment of having the movies. I truly believe this is a high memory usage problem in OS 7. I hope everyone has had similar results and are back to normal function. Cheers!

Apr 17, 2014 4:48 AM in response to Fabio_from_Italy

Yes with the 7.1 and sticking to two tabs max in safari mine has not crashed in safari. I checked to sites that were listed like 9to5 ipad air hype and it loads fine and i can scroll to the end on the page. I tried it with 3 tabs and crash, if i keep it to two tabs max i can load the previous safari killer pages. Before this test i typically kept 5 tabs open and after 7.1 i didnt crash just browsing the web on my frequented websites, not the problem sites for safari as i do not use those sites other than to test if they would crash my ipad air.


So its liveable at the point with two tabs even though clicking on the tabs reload the entire web page.


With all this said i have two other ipads ver 2 with ios 6 and they never had any problems with the various web sites and never crashed in safari ...ever. My sister inlaw has a version 2 with 7.1 and it also works fine as i sent her the page lonk to 9to5 ipad hype and it loads fine. Did not ask her how many tabs open etc...

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iPad Safari crashing regularly

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