iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

Reply
1,742 replies

Nov 6, 2011 6:02 PM in response to Rob Bruen

This is what worked for me for my iPad 2:


1. Connect to itunes using pc/mac


2. Restore iOS to an earlier version (if you have backed up any previous versions) by selecting the version from the drop down in iTunes and let the process complete


3. Once complete, Restore ios using the restore button in iTunes (just press the restore button on the main screen of iTunes)

Nov 11, 2011 5:07 AM in response to stefanfromclearwater

Just so that you know this is not a common issue with iPads.


If you are having a crash or reboot that is not related to safari please post in a new discussion.


If it is related, please post what you have tried. If you have not tried a restore and setup as new iPad preferably with current version try it. Do it in iTunes not over the air.


Apple's thirty dollar charge is a good deal. They will support you each and every time this happens until the problem is fixed. Genius bar appointments are free. If they can't fix it you get your money back.

Nov 11, 2011 7:32 AM in response to Sam Katz1

I believe this was my problem. Initially I upgraded to the iOS5 from home, via iTunes. Immediately after that, I had nothing but problems with Safari crashing repeatedly. Since none of the other suggestions I read here helped with the crashes, I finally went to the nearest apple store and they wiped my iPad clean and then reinstalled the iOS5 on my iPad and then we set it up as a new iPad. It has only crashed twice since then, but I can live with that.

Nov 14, 2011 9:25 AM in response to pdxlover

It looks like it's a little bit better with 5.0.1 - hard to tell though, it might just be a placebo, cause I'm still getting crashes, while I really hardly ever got any before on ios4.


Looking at the crash logs, I get truck loads of "out of memory" crashes, and I've noticed a few crashes happen precisely when I receive an email and the ipad goes "tiiing" and displays the notification, so I wouldn't actually be that surprised if the device is low on ram, notifications eat up the remaining and if that happens to happen when safari needs a chunk of ram, well good bye safari.


Just a thought.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Safari crashing regularly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.