FedEx mailed me an empty box..

Same thing happened to me.

Mine looks like it had been tampered with-- call Apple-- would be my best suggestion. FedEx told me I would have to speak with Apple versus them since by that point I had signed for the package (even though I opened it after the fact in front of the FedEx delivery woman).

same thing happened to me today. my dad received the package cause i was in the bathroom. when he handed me the box, it was so light, i shook it. then i saw that the single clear tape securing the box has been cut, it was tampered. i tried to see if i can still catch the fedex guy, but he drove off already. i called fedex and they said they would call me within 24 hours. i called apple too and they told me they are gonna call fedex to figure out what happened and will call me within 1 business day. the lady said they will probably have to ship me another one. thieves everywhere, ugh!

Something similar happened to me, but thank God my phone was actually in there. My dad had received the package while I was at work and when I got home to open it, I saw the tape on the box had already been opened and tampered with, but when I opened the box, the iPhone 4 box was still wrapped in plastic and sealed and in there so at least they didn't try to tamper with that.

Hope that all of you get your problem resolved.

i don't think so. i think it was stolen, seeing as there are others that are experiencing the same problem. i just think the packaging is not secured at all. the only seal is a clear tape in the middle, that's it. then outside the package there's a tape that says part no. and serial no. it's very easy to figure out what is in the box.

The tape on my box appeared to have been messed with, but my phone was inside of the box. Also, the Apple box containing my iPhone was NOT messed with at all. It's sad that this is happening to all of us, some worse than others.

I'm sorry to hear that. UPS delivered professionally and on time. But I had a feeling there would be some jacked up employees at those courier services stealing iPhones.

Maybe you should also report this ASAP to your courier. Let them know they delivered a tampered box.

Actually, that phone was already registered to you, so anyone who tries to activate it can be traced. When i plugged mine in my phone number came up and was not editable, but i had to put in my last 4 and something else to prove it was me. Im thinking these people have stolen unusable items.

mikebookpro1 wrote:
Actually, that phone was already registered to you, so anyone who tries to activate it can be traced. When i plugged mine in my phone number came up and was not editable, but i had to put in my last 4 and something else to prove it was me. Im thinking these people have stolen unusable items.

Probably not. Someone in the know can make it usable and not locked to a carrier, I suspect. So there may be a market for such goods.

I just hope all have experienced this get their phones replaced by Apple and soon; that's really the only remedy.

Phil

mikebookpro1 wrote:
Actually, that phone was already registered to you, so anyone who tries to activate it can be traced.

Apple will not trace stolen property.
Below are some things you can do:

1) Report it to the police and keep a copy of the police report.
2) File an official claim with the shipper. THey are the ones that accspted it from Apple.
3) Your homeowners insurance may cover it. Ask your agent. Deductable will apply and a claim could affect future premiums.
4) Your credit card used to purchase it may cover it. Read your contract.
5) Theft loss is tax deductable so keep the police report for the 2010 tax season.

Good luck....

I would recommend anyone who received an empty box to contact both FedEx and Apple. You do not need to check your homeowners, and the police can do nothing (FedEx had me call the police, but as my police department said it is impossible for them to really track anything since the package has been ALL around your state/world).

Well speaking for myself, when FedEx delivered it they had the little sign pda on top of the box. I picked up the box and began to sign the pda.

It was not until the fedex lady took back the signing thing-- that I then noticed how light the box was.

My shipping weight always said 1lb which I thought was awfully light, but figured maybe it was what it was.

Unlike others, I opened mine up in front of the Fedex courier-- she encouraged it as well and she started the ball rolling by IMMEDIATELY contacting her manager. So it was pretty obvious that I had received an empty box that had either been "tampered" with or eaten by some machinery (doubtful).

The box was pretty light, it's very possible that the driver didn't even know it had been opened. I was expecting this to happen to a handful of people. I ordered a Powermac about 6 years ago, and it disappeared from the FedEx hub at Fort Lauderdale Airport. It took a couple of weeks to get the claims between FedEx and Apple sorted out.

That is so crappy, good luck on getting a new phone. I don't know how people can be so cruel.

Exact same thing happened to me. We should a count of how many of these were stolen by FED EX employees and send a letter to Steve Jobs and the CEO of FED EX. They need to address this or it will happen constantly. The deman for jail broken iPhones is huge. Mine also arrived empty. Fed Ex is investigating and Apple promised to call me call in 24 hours. Who knows how long this take and when I will actually get my iPhone. The customer is left powerless and totally screwed!!!!!! Someone should write a review on the Apple store telling people to be carefully ordering online as it will most lickely be stolen by Fed Ex employees!!!!
It is horrible!

I had this a few years back when i ordered a kindle from Amazon - it really annoyed me that it was shipped activated (with my credit card info live in it) and and amazon's web site showed that books I had pre-ordered had already been downloaded to the device by whomever stole it.... yet amazon (which had the device already registered to my account) refused to identify who took it (once I deregistered it, whomever had it would have had to register it with THEIR credit card to use it).... it took emails to amazon'c CEO and their investor relations department, with no help and then finally to American Express who got on it and got me a credit within 24 hours.

You receipt should have the phone's serial number on it - they should be able to use that to link it to the phone's IMEI and ICCID - and ATT should be able to locate the phone that way -- definitely notify ATT. (Visa nd Mastercard aren't the most helpful, but if you charged the phone to an American Express card, those guys are awesome at customer service and will help you!)

[You can also tell your local police department that the phone is traceable by ATT and that you have a right to file a police report.]

Did you try "Find my iPhone" just to get a look at th map - if your phone number is already registered in the device, Find My iPhone should be able to at least tell you where it is....

Just letting you all know this exact circumstance happened to me as well.

FedEx delivered the box to my girlfriend on the 23rd (I was away). The delivery guy was acting very strange she said, he even ran off after she signed. She noticed the box was light but just thought the phone was light and set it on my desk.

I arrived the next day (24th) and I noticed it was VERY light. The box had a 2" tear and the tape was cut/broken. I opened it and NOTHING INSIDE. It wasn't a joke, the delivery person had tore open and stolen the iPhone 4!

She called FedEx to report it while I called apple as well. FedEx is a joke with this stuff (my packages have been stolen from my doorstep in the past from Chicago (I live in LA now) and they never did anything for me = total loss. Where I live now is a nice area with electronic gate security etc.

After 30min on hold with apple the lady was very polite and set up a report. She told me they will call me within one business day (its been 24hrs as of right now). She told me I couldn't get one from the store without just buying it, but they are able to expedite a replacement to me.

HERE IS THE REAL KICKER .........

Later that day I received a call from a blocked number. It was a guy about 45 miles away from me who had bought an iPhone 4 from Craigslist and upon plugging it in saw MY PHONE NUMBER! I told him that was my phone that was stolen by a FedEx employee (most likely). His description of the shady seller matches the description of our FedEx guy!!!

The buyer said he paid $850 for the phone and nothing else (no box or cables). Without my info he cannot activate or use it at all, so he actually called me back to ask for my zip code so he could "at least play around with it".

PEOPLE ARE RIDICULOUS!

Currently I am waiting for Apple to call me back and resolve this, hopefully by sending me a new one soon.

I feel your pain people, this was the most absurd delivery I have ever experienced. I will update you when I have more info.