Issue with Proximity Sensor during calls

Apple, are you listening? Tell us something. Do you hear that sound? Do you hear it? It's the sound of the stock price going down. What is going on over there?????

Duct tape fixes the antennae problem. Takes the beauty out of the slim iPhone 4 though.

Same problem here. I think a lot of it has to do with the fact that the proximity sensor is now on the other side of the earpiece, when it used to be where the front camera now is. I constantly have problems of pressing buttons with my face with the iphone 4, but never had issues before.

Oh yeah, and fix the antenna problem also. Its going to be an expensive recall, but _everyone_ knows it is not a software issue.

1500 replies.... Must be just a couple bad units...... 😉


Even though it won't be admitted, or fixed...
add mine to the ever-growing list...

Starting to miss my 3GS

Dear Apple,

Why don't you go ahead and delete this behemoth thread? You are rapidly deleting others. Nothing to see here, move along.

Apple stock is down 2.5% today because of what appears to be uncertainty regarding the iphone 4's impact on the brand's image. As a stockholder, this isn't good. As a customer, I hope it at least serves notice their previous statement and upcoming fix is not a sufficient response.

I've downgraded back to my 3GS! Pls fix I want my iPhone 4 back!

I, too, have the proximity sensor issue. Since day one, both my friend and I have noticed calls muted, disconnected, keypad buttons pressed, extra calls made, conversions to facetime initiated, all during calls to each other on our iPhone 4s. Both of us tried the "Reset All Settings" fix a week ago. The issue persists for both of us.

Frankly, I could care less about the antenna issue. I always intended to protect my phone with a case, and the signal issue therefore is moot (for me). The proximity sensor, however, doesn't have a convenient workaround.

After 105 pages of this thread, I still do not know whether the issue warrants attempting to get a replacement phone, or if this afflicts a majority of the devices?

If this were really a software problem, wouldn't we have seen a stealth software update by now to quietly fix it? Clearly it can't be that simple.

best ** wants to charge me a 15% restocking fee how can I get around this?
I am about ready to return my IP4 today

Great, there is now 7 of us here in UK going to court....

This is pathetic. No appology just weird Comments from Jobs. I really dont get this, its already apparent that the Dev Team are more inteligent that most of the Devs at Apple. Maybe you should employ the Dev team they could probably fix it (if its software) BUT ITS NOT IS IT??? ITS HARDWARE.

We would have so much more respect for you if you admitted defeat and recalled or at the very least UPDATE US ON YOUR PROGRESS ON A SOLUTION.

I bet there are another 5000 at least with this problem most people wont complain they just get on with it like my Wife until i mentioned it to her asking if she had the problem she just thought it was her or o2.

See you in court Apple you have cost my business enough now its my turn!!

I have the same issues; keep switching to Face Time Calls, Contacts, Speaker, and often hangups!

I was just told by an AT&T customer service rep that there is no restocking fee if the phone is returned within 30 days of purchase/ship date. Glad I won't have to pay a restocking fee even though I won't be returning the phone to an Apple store on Thursday. I'll be getting a refund due to the proximity sensor issue with the phone.

I FINALLY RETURNED BY IPHONE-4!!!

It's such a liberating feeling, I can actually use my 3GS and not worry about holding a call...

AT&T reset my contract back so I'll just wait to see when the new version with bug-fixes (HARDWARE) comes out.

Ah....what a stressful 3 weeks with this device -- glad it's over

I had proximity sensor issues until I realized that the iPhone cover I was using on iPhone 4 was intermittently covering the proximity sensor. It was an old iPhone cover for my 3G which I was using until I get one specifically for the iPhone 4.

Here is my sensor test with prooving.
http://www.youtube.com/watch?v=rsn78Hggb80

sorry it's on russian
but you can see that fingers 2 times called facetime, 1 time disbled face time and disabled mic.