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User profile for user: oiseauduciel
oiseauduciel Author
User level: Level 1
8 points

Erased Partition Table Macbook Pro Touch Bar 2017

This week I switched on my 2017 MacBook Pro with High Sierra OS and without any reason a white color screen appeared. I send attached that screen.

 

I took the laptop to the Customer Service and they told me that it was a software problem: the partition table had disappeared. I ask for the reason, but they could not tell me.

 

They installed the table and the Operative System, but I am concerned that this may happen again after the guarantee is over, which will be in one month.

 

Has anybody had a similar experience? Is there any possibility that the problem will happen again? May it be caused by a hardware issue not detected by the Apple diagnose?

 

Thank you in advance for your help!


MacBook Pro with Touch Bar

Posted on Dec 7, 2018 8:24 PM

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2 replies
User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
126,557 points

Dec 8, 2018 8:40 AM in response to oiseauduciel

Maintain complete and current backups, on external storage.


Whether this might be an issue with hardware or software, or with added software?


If you have add-on anti-virus, add-on anti-malware, add-on system or cache cleaners or system optimizers, remove all of those per the vendors’ documentation, and reboot.


But pragmatically, can anybody even provide succor here?

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,627 points

Dec 8, 2018 9:38 AM in response to oiseauduciel

Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several  times, at some point it will ask you to pay a license fee.


  

Etrecheck – System Information        10.10 and later




If the log won’t post, try posting it here and provide a link in a reply        Pastebin



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Erased Partition Table Macbook Pro Touch Bar 2017

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