iTunes doesn't recognize my phone although I have 12.8 version

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Level 1

8 points

iTunes doesn't recognize my phone although I have 12.8 version

I just bought iPhone 8/

I have MacPro Yosemite 10.10.5

iTunes version 12.8

When I tried to sync my iPhone with iTunes it asks me to "To use your iPhone with iTunes, you need to install OS X 10.11.4 (or later)." . BUT when I go to software updates i receive a message " No updates available " so Im stack !!!!

What should I do - i want to sync my iTunes with all my music and other staff but Im in a dead end .

What should I do ?????

Posted on Dec 9, 2018 1:56 AM

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Answer 1

Top-ranking reply

Toot Uncommon

Level 4

1,206 points

Dec 9, 2018 9:35 AM in response to oritoz

That would be an upgrade as opposed to an update. F.y.i.:

How to update the software on your Mac https://support.apple.com/en-us/HT201541
How to upgrade to macOS Mojave https://support.apple.com/en-us/HT201475
Identify your Mac Pro https://support.apple.com/en-us/HT202888
Install macOS 10.14 Mojave on Mac Pro (Mid 2010) and Mac Pro (Mid 2012) https://support.apple.com/en-us/HT208898

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Answer 2

turingtest2

Level 10

276,247 points

Dec 9, 2018 4:48 PM in response to oritoz

iOS 12 requires iTunes 12.8 or better running on OS X 10.11.4 El Capitan or better. See How to upgrade to OS X El Capitan - Apple Support to check if upgrading is feasible.

If you can't/won't upgrade then a workaround for music is to use iTunes Match or Apple Music, and use iCloud for backup and data transfer.

tt2

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iTunes doesn't recognize my phone although I have 12.8 version

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