Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air Keyboard malfunctioning after getting wet with water

My MacBook Air keyboard with latest IOS software got wet with water. i am facing two problems with it now+

  1. It boots only with the power connected but battery disconnected. motherboard and hard disk are working fine. After shutdown the same process has to be followed i.e. disconnecting battery and starting with charger plugged in.
  2. Many keyboard keys give multiple characters like pressing w will give ewy, d will give dhs etc. and certain keys are giving different functions like pressing alt key will move the cursor forward etc.

Any suggestions to fix these problems will be appreciated.

.

Macbook (2015 or later)

Posted on Dec 12, 2018 12:36 AM

Reply
Question marked as Best reply

Posted on Dec 12, 2018 7:47 AM

Take it to an Apple store for repair. Damage by water is likely to only get worse over time if not serviced properly.

Similar questions

1 reply

Macbook Air Keyboard malfunctioning after getting wet with water

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.