my iphone Xs Max keeps dropping calls
My new Iphone XS Max keeps dropping calls; is there a fix for this problem
iPhone XS
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My new Iphone XS Max keeps dropping calls; is there a fix for this problem
iPhone XS
I have had the same problem ever since buying this iPhone XS Max in December. Nothing but trouble. Verizon store can’t even figure it out. They had me call Verizon support tier 2 and they had no idea but said it was happening a lot and we needed to contact apple. Maybe they will have an update soon after 12.1.3 or whatever it is. I really would love some help. I’ve tried everything the net says to try. Airplane mode. Resetting network. Resetting iPhone. Nothing is working. Are there any answers here or do I need to call apple. I hate that I paid this much for a phone and it call fails 70-80 percent of the time.
My iPhone XS Max does the same thing! I can turn it off, turn it right back on and it works for a few days then it does it again! So aggravating especially when you’re taking an important phone call.
We tried that on mine and it didn’t work. Had to replace my XS Max and now fixing to get my 3rd replacement! Very frustrating
Yes it looks like Apple could care less! They have our money already.
New SIM card and the issue is still there. Happening all day today.
I try T-Mobile and att SIM card, all drop
As an FYI I checked my receipt from the Apple Store and it lists the product name as Verizon Nano SIM V2. The part # is HMFX2LL/A. Hope this helps.
exchanged with a refurbished one, problem solved
Glad it worked for you. Hopefully it works for others as well. Have a great afternoon!
Thank you. I’m going crazy because everyone tells me it must be my open apps or my carrier. It’s the iPhone XS. Never paid so much to be so disappointed.
I haven't checked for any updates to iOS but still haven't had any issues with the V2 SIM Card. I will update today and see if anything changes.
The call dropping does not happen when I plug in my headphones OR take the call on my Bluetooth in car OR when I put the phone on speaker!!
OK. I think this is something to do with WIFI calling. I notice my WIFI calling is OFF but, I dont have the 4G note in the corner. Looks like this could be the issue
The software update to 12.3.1 has fixed this for my wife, my brother-in-law, myself, and several co-workers.
I am not sure what they did but it hasn’t happened to all of us once since updating.
Ok now I think it s something to do with lifting handset that cuts the call!! Works fine on desk flat and I n speaker mode and with headphones!!
skifanlondon, what IOS are you on ?
Are you still having the issue.
Have you upgraded to 12.3.1 yet?
my iphone Xs Max keeps dropping calls