Dave

Why is the new Apple 4K TV only showing 1080P HDR in my settings. The spec I read before buying the product showed a greater picture quality. I’ve just bought the latest 4K Panasonic TV and feel the Apple TV lets it down. Feel a bit upset with Apple. I’ve bought into Apple for years now...owning most of its products. Can this be fixed.

Posted on Dec 24, 2018 4:10 AM

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Posted on Dec 24, 2018 12:34 PM

That wouldn’t be an issue with the device, but rather your connection. Make sure you’re using a high speed HDMI cable certified for for 4K/HDR (18GBPS). Also check the port, there are TVs that only allow full bandwidth on certain ports.

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Dave

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