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62Susan Author

Level 1

28 points

Touch ID & Passcode missing

Touch ID & Passcode option not visible in setting on child's iPad even after re-enabling passcode changes option in Content and Privacy Restrictions in iOS12.1.2

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 25, 2018 6:42 AM

Top-ranking reply

CarlosP1228

Community Specialist

Posted on Dec 26, 2018 7:45 AM

Greetings, 62Susan.

I see that you're not finding the Touch ID & Passcode setting in the Settings application on your child's iPad. You removed the restriction in Content & Privacy Restrictions, but the setting hasn't reappeared. I'm happy to help.

Restart your iPhone, iPad, or iPod touch -- Restart their iPad. Once it's returned to the Home screen, see if the setting returned.

Use parental controls on your child's iPhone, iPad, and iPod touch -- Turn off Restrictions altogether, then check for that setting. If it's visible, turn Restrictions back on and check Passcode Changes again.

Let me know how that goes, and take care!

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Touch ID & Passcode missing

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