Pages Smart Annotation - Crashes & Slow

Hi.


I’m current running pages on a 2018 IPad Pro (3rd Gen.) - I tried using Pages Smart Annotation on a document running locally, however it opens and closes Smart annotation incredibly slowly and crashes more often than it doesn’t. Hardware & the network shouldn’t be the issue.


Is anyone else having these problems?


Thanks.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Dec 25, 2018 10:04 AM

Reply
1 reply

Dec 26, 2018 9:15 AM in response to Kkoutf

Hello Kkoutf,


Thank you for using Apple Support Communities! I understand that Smart Annotation in the Pages app on your iPad Pro does not work as expected. I would be happy to help point you towards a resolution.


Let's start by confirming that your iPad Pro has been updated to the most recent iOS version:


Update your iPhone, iPad, or iPod touch - Apple Support


To help further isolate potential causes, I would like to have you test if the behavior happens if you use Smart Annotation on a different document in Pages. If you're using an Apple Pencil with your iPad Pro, try using your finger to add an annotation instead:


Draw and annotate in Pages on your iPad, iPhone, or iPod touch - Apple Support


Let us know the results.


Cheers!

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Pages Smart Annotation - Crashes & Slow

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