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Pallerla87 Author

Level 1

4 points

Couldn’t purchase credits for an app

The error it throws is “couldn’t make purchase, for assistance contact apple.com/support/iTunes/ww.

iPhone XR

Posted on Dec 31, 2018 2:01 AM

Best reply

King_Penguin

Level 10

334,150 points

Posted on Dec 31, 2018 2:22 AM

If you haven't already done as instructed and contacted iTunes Support you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Couldn’t purchase credits for an app

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