USB Controller Failure Sleep Crashing - MBP 13 Late 2013 / Mojave 10.14.2 - LG Ultrawide

Question

Level 1

8 points

USB Controller Failure Sleep Crashing - MBP 13 Late 2013 / Mojave 10.14.2 - LG Ultrawide

Hello,

At the same time as upgrading to 10.14.2 I'm noticing continual USB errors from my console log shown below. The USB ports are working fine in normal use and the errors stop when I remove the thunderbolt port connected to my LG 34UC98 -W monitor, which also has USB ports.

Any ideas if this is the new OS USB drivers / a MBP USB controller hardware failure or the LG monitor over TB?

This is causing sleep wake failures with the system report below the console log. Would be grateful for any advice as it's not happening if I connect to my LG monitor over HDMI.

default 20:24:43.849628 +0400 kernel 000153.605003 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000040

default 20:24:43.849707 +0400 kernel 000153.605086 AppleUSBXHCIPCI@00000000: AppleUSBHostController::setPowerStateGated: going to state 1 returned 0xe00002e9

default 20:24:43.849727 +0400 kernel 000153.605107 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:43.849737 +0400 kernel 000153.605118 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000004

default 20:24:43.849746 +0400 kernel 000153.605127 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:43.849840 +0400 kernel 000153.605215 AppleUSBXHCIPCI@00000000: AppleUSBXHCI::raiseOnePowerStateTo: host controller was not halted, USBStatus 0x00000018

default 20:24:45.406890 +0400 kernel 000155.162260 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000040

default 20:24:45.407000 +0400 kernel 000155.162376 AppleUSBXHCIPCI@00000000: AppleUSBHostController::setPowerStateGated: going to state 1 returned 0xe00002e9

default 20:24:45.407026 +0400 kernel 000155.162405 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:45.407038 +0400 kernel 000155.162419 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000004

default 20:24:45.407049 +0400 kernel 000155.162430 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:45.407198 +0400 kernel 000155.162569 AppleUSBXHCIPCI@00000000: AppleUSBXHCI::raiseOnePowerStateTo: host controller was not halted, USBStatus 0x00000018

default 20:24:45.423679 +0400 kernel 000155.179050 AppleUSBXHCIPCI@00000000: AppleUSBXHCI::raiseOnePowerStateTo: kUSBStatusHalted did not set

default 20:24:46.407984 +0400 kernel 000156.163341 AppleUSB30XHCIPort@00100000: AppleUSBHostPort::forcePowerGated: kPowerStateSuspended completed with 0xe00002d6 after 1001ms

default 20:24:47.623009 +0400 kernel 000157.378380 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000040

default 20:24:47.874393 +0400 kernel 000157.629760 AppleUSB20XHCIPort@00300000: AppleUSBXHCIPort::powerOn: deadline passed (PORTSC 0x00000000)

default 20:24:47.895207 +0400 kernel 000157.650580 AppleUSBXHCIPCI@00000000: AppleUSBHostController::setPowerStateGated: going to state 1 returned 0xe00002e9

default 20:24:47.895256 +0400 kernel 000157.650629 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:47.895283 +0400 kernel 000157.650661 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: 0x00000004

default 20:24:47.895301 +0400 kernel 000157.650679 AppleUSBXHCIPCI@00000000: AppleUSBHostController::hardwareExceptionThreadCallGated: attempting recovery

default 20:24:47.895412 +0400 kernel 000157.650781 AppleUSBXHCIPCI@00000000: AppleUSBXHCI::raiseOnePowerStateTo: host controller was not halted, USBStatus 0x00000018

default 20:24:47.911658 +0400 kernel 000157.667031 AppleUSBXHCIPCI@00000000: AppleUSBXHCI::raiseOnePowerStateTo: kUSBStatusHalted did not set

default 20:24:49.297629 +0400 kernel 000159.053000 AppleUSB30XHCIPort@00200000: AppleUSBHostPort::forcePowerGated: kPowerStateSuspended completed with 0xe00002d6 after 1001ms

Sleep Wake Crash:

UUID: 5A2A3F47-4289-4C58-8395-52480187E36A

Stackshot Reason: Sleep transition timed out after 180 seconds while entering darkwake on way to sleep. Suspected bundle: com.apple.iokit.IOUSBHostFamily. Thread 0x74b9.

Failure code:: 0xb966afb2 00000031

MacBook Pro

Posted on Jan 6, 2019 1:35 AM

Reply

Answer 1

Joseph_S.

Community Specialist

Jan 7, 2019 1:21 PM in response to Ourobrs

Hi Ourobrs,

Thank you for using the Apple Support Communities. I see you may have a question about some reporting in Console.

To clarify, are you experiencing any symptoms outside of what you observed in Console? You mentioned a possible Sleep/Wake crash; what's happening there? Are you seeing errors stating your computer restarted because of a problem, or anything similar, when you wake your Mac?

If the errors only appear when a specific external display is connected, that does sound like the most likely cause. You said the USB ports seem to work fine otherwise; do you see any similar errors with another USB device connected?

You might try creating a temporary administrator account on the Mac and logging in there to see if you can replicate the issue. This would tell you a bit more about what's causing this. Here are the steps you'll need: How to test an issue in another user account on your Mac. Once you log in, test it out to see if you get the same results. You'll find more information about next steps you can take, depending on the results of testing, in the link I posted.

Cheers!

Reply

USB Controller Failure Sleep Crashing - MBP 13 Late 2013 / Mojave 10.14.2 - LG Ultrawide

Similar questions