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PureMiracle Author

Level 1

8 points

IPhone 6 Completely Stopped Working

My IPhone 6 suddenly shut off and is stuck on a black screen, it doesn't charge, make any noise or vibrations, can't connect to Itunes. I've tried holding the power button for 10+ seconds, as well as the power and home button too but the screen stays black.

It was on around 80% battery when it died, I was having issues with chargers staying plugged in and charging but once it was at 100% the phone lasted a good amount of time.

I also got this phone as a replacement when I went into Apple 7 months ago as my IPhone's battery couldn't hold a charge so they gave me a refurbished one.

Any help would be much appreciated, thank you.

iPhone 6

Posted on Jan 7, 2019 5:04 PM

Top-ranking reply

Philly_Phan

Level 7

20,725 points

Posted on Jan 7, 2019 6:11 PM

If it won't connect to iTunes, your only recourse is to take it back to the Apple Store.

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IPhone 6 Completely Stopped Working

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