iPhone Software Update 12.1.2

My iPhone 6 updated to iOS 12.1.2 over the air. Now that I have connected it to my Windows PC, iTunes version 12.9.2.6 tells me I have iOS 12.1.2 and need to update to 12.1.2 :-) When I click "Update" the software downloads, extracts, and then either my phone goes into a continuous "backup" mode, which I have to crash out of by switching it off and terminating iTunes, or i get an error message saying my phone could not be updated and it disconnects from iTunes. Any ideas?

iPhone 6

Posted on Jan 8, 2019 6:22 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Software Update 12.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.