iPad Pro touch screen intermittent unresponsive

Agreed, it is odd and tricky to pinpoint a consistent cause. My iPad Pro worked fine for months after purchase - it’s just been a problem in recent weeks or months. As you say - it’s not a lag, it’s actually non-responsive to touch for a bit. I mostly noticed it when playing YouTube videos in the mini-player mode, so i also suspected maybe it was the app stealing CPU cycles - but adding the glass screen protection completely fixed the problem, including when playing videos. I have no idea why that’d make a difference. Shame, as the extra glass ruins the coolness of the Pro’s laminated screen.

I strongly agree with you.

And I say, as I said here before, that the problem appeared from a certain point, in my view, through new versions of IOS. I understand that this is a Software problem that must be solved. This seems to be proven by the fact that the devices are changed and the problems persist.

The devices have a sale date, and their warranty, and the company's responsibility, is only 12 months (basically).

Being the problem caused by IOS, I think it is legally fair and legitimate, that Apple is responsible for guaranteeing the software product (not the DEVICE - iPad product).

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I'm glad it's getting better for you. BUT, I would absolutely NOT use alcohol to clean your iPad screen. It will positively remove the oleophobic coating. There are screen cleaners, which are not nearly as abrasive, like iClean (which you can guy on Amazon or your local Best Buy store), which are much safer.

Switching to a logitech keyboard case improved the situation, but did not solve it. The screen is still frequently non-responsive. Apple continues to refuse to help now that the my replacement iPad is 90 days past its replacement warranty. Apple support insists this is a problem which affects a small number of devices. My hunch is that most people are simply tolerating the issue. If it was that small, why not replace the defective devices?

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first of all the iPad Pro 12.9 screen is a finger print magnet and I have to keep on cleaning it every 15 minutes. I had to purchase an apple pen to try to avoid using my fingers. I cannot play games because the screen freezes due to the lag of the touch screen. If you compare the iPad to the IPhone it’s totally different. The iPhone touch screen is excellent and never lags. I am no longer playing games with my iPad and now I’m using the iPad pen to avoid touching the screen. Otherwise i tired many solutions nothing works.

I already did reset to factory, set up as new ipad, even tried to not installed anything on it (others did it too) to see if there is a setting or third party app that causes this. No luck, after a short while, it still does it.

See my last major post and theory on this issue toward the bottom of page 40 of this posting.

This may make more sense in explaining this issue and why I believe this is a permanent and unfixable design/engineerng/hardware flaw.

this will not solve of fix this problem. it's just temporarily help. problem will return in several days / weeks.

also this is not connected with device warming. it is an electrostatic related problem.

I just became aware of this problem being so widespread. I have the problem with my older iPad Pro in spades. It worked great for a long time, then this started. I have done all the recommended stuff. Nothing.

Typing was fine a long time, which makes me wonder if it might have been introduced in some iOS upgrade?

At various times it seems to be timing, positional, pressure, or heat related. Real random. Sometimes the stutter acts like a long pause and suddenly kicks in. Sometimes changing a hand or finger to tap with keeps things going. Sometimes pressing hard and deliberately unsticks it. One constant — It seems to deteriorate with time, it gets worse the longer I type. Cleaning the screen helps for a couple of minutes, then it stops again. I’ve taken to keeping a screen cleaner cloth handy all the time! I’m feel pretty done with this, iPad.

Agreed! A few months ago, I escalated an intermittent watch problem and it appears to be finally fixed. I willingly spent over two hours on the phone with him troubleshooting. Not everyone has that kind of time. Good thing because I was ready to send the watch back.

So, be persistent and insistent!

"It's pretty clearly a software problem, not a hardware problem."

ABSOLUTELY!

My 5-year-old iPad Air 2 was a joy to use until I updated to iPadOS 13. It then became a total nightmare. When the screen finally went bad (I guess from old age) I bought an Apple refurbed iPad Air 3. I expected the intermittent freezes, the single finger touch and swipe problems, and Safari webpages zooming in for no discernible reason would be a thing of the past.

NOPE!

I’m adding my name to the growing list of iPad users with intermittent unresponsive iPad Pro touch screens.

I have had an iPad Pro 10.5 inch which has been great until the last two iPad software updates. The most recent update, 13.5.1, kind of broke my touchscreen. I will be typing and suddenly I notice the letters I type are missing, or the screen won’t respond to any touch at all for 6 seconds! It was working beautifully before that. I really hate to say it, but after reading about so many others having this problem for so long (since 2016?) without a fix, Apple is becoming more and more like Microsoft! ☹️😡

I am a retired self-employed woman and use my iPad constantly. It is essential in my everyday life...and I cannot afford to buy a new one at this time. I am quite disappointed and definitely frustrated!

Please let me know if/when you find a fix.It

Susan

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I have been discussing this with Apple. The other day I got an email telling me it was a hardware problem and I just happened to be one of the unlucky ones that bought the model with this problem. That was pretty much it. If you don’t have Apple care there isn’t anything they will do about it.

It's not a hardware problem. I got a new iPad pro (on technicality of backlight problem) and issue persists. Chat says problem started with IOS12. sorry when I say software problem I mean IOS not second party apps but apple IOS. Good luck with getting it fixed! I think this problem exists with new iPads so IOS-Hardware I guess really chicken or egg!?

Like I said, they would have fixed this if it was an iOS problem since it first appeared with iOS 11 a few years ago. It doesn’t happen with all iPads even within the same model so it’s hardware as confirmed by Apple support.