iPad Pro touch screen intermittent unresponsive

You are very lucky. It has been a nightmare for me having to constantly return my iPads, wait for the replacements to arrive, not get work done, erasing all my content multiple times etc. I feel it is affecting the 2018 models more than any other though as YouTube videos, articles etc are all starting to surface showing this problem. The fact that every single one of my replacements had this same issue shows it’s a very large issue, hopefully your iPad stays smooth and doesn’t develop this issue because it’s a nightmare.

from someone who’s owned just about every single iPad model this is making me not want an iPad any more :(

The current touch screen issue you are seeing in iPad Pro videos in YouTube is a differnt touch screen issue that started with anyone running the iOS 13/iPadOS beta software.

This maybe a different touch screen issue only related the the iPadOS beta software.

Beta software is not allowed to be discussed here in these official, pubkic Apple technical support communities per the ASC Terms of Use and the beta software NDA agreements.

The people who are postIng videos and discussing iOS 13/iPadOS on YouTube and elzewhere are all violating their NDA agreements with Apple.

I've seen this video and been on this forum for years and stayed current on this topic. Especially since I have two iPad Pro 11's.

I'm not doubting you in the least, so you don't need to prove to me you're having an issue. I just don't subscribe to it has to be a hardware issue. If it was, it would effect all Pro's and it doesn't.

I went through that with iPhone SE's.... I had about 5 of them before I gave up and bought a samsung. I didn't happen to use the iPad pro much initially so I didn't really notice it was bad until it was out of warranty. (Just now I had to tap reply about 29 times before it registered... and typing on the onscreen keyboard is next to impossible....) If I power off/on I can get a half day of it working 'better'... but it always seems to be very difficult to use... the pencil seems to work flawlessly, it's just really not wanting to register any fingers.

Am I right that the sure cure for this intermittent unresponsive touchscreen problem, aside from circular filing the iPad, is to purchase the Apple Pencil and use that? It would certainly make typing difficult.

Thank you for any advice.

Thank you for your reply. Yes, I understand that as an option. I begs the question, why not just buy an Apple Air instead of the iPad. I was sold my iPad 10.5 as a state of the art machine at the time. The simplicity of the all-in-one package with the touchscreen is the reason the iPad exists. The need to add peripherals defeats it’s raison d’être. I am frustrated by and disappointed with Apple.

Again, thank you sincerely for your reply.

I'm not suggesting not being to use the touchscreen on your iPad is good. I'm lucky in that I don't have any touch issues on either of our Pro 11 screens. But if someone is getting really frustrated with touch on their iPad, there are good options, which can reduce, maybe even completely remove the frustration.

Glad to hear my fix is working for so many people! if only I had discovered it sooner I wouldnt be on Ipad pro number 4.

Its a shame for those using older Ipads without the Tap to wake feature though, I wonder what it could be...

Thanks for this post. You have the exact same model I do (iPad Pro 2015 12.9"), and I only recently noticed this issue.

I sent feedback to the link you provided, along with stats from the coconutBattery app that another user recommended (to prove it's not a bad battery). Here's hoping they do something about it.

I just sold my iPad Pro 12.9 2017 yesterday for $675 due to this issue.

Like you, I'm seriously considering taking my business elsewhere for my next tablet. It sounds like the new 2018 Pro's have the same touch-screen sensitivity issue as well, so don't think I'll be purchasing one of those.

Any suggestions on my next tablet, or should I get the new iPad and just hope there's a new IOS fix?

> Do you do anything with your iPad Pro that is hardware/software resource intensive, .... routinely get very hot, more hot than warm to touch on the back?

No, of course not. I live in a temperate climate and the iPad is mostly used for reading news and E-Mail. Never hot, rarely warm.

>Did your iPad Pro touch screen issues start before or after first installing iOS 12?

I'm pretty sure after iOS 12 but I cannot 100% say when it started since (I think) it was less intense initially.

>Some believe it could be a heat related issue.

I cannot rule out that the iPad was exposed to the sun a few times. But only rarely. If it really is heat related I doubt mine should be among the ones affected.

>Apple Pencil interfering with touch in iOS 12.

I do not own a Apple Pencil and have to my best knowledge never even had one connected to the iPad which someone else owns.

Did your iPad Pro touch screen issues start before or after first installing iOS 12?

• Got the iPad Pro 11" with iOS 12

Some believe it could be a heat related issue.

• My main apps usage when this is happening are Facebook, Apollo ( reddit client ), Tweetbot and Instagram. So nothing demanding too much cpu or gpu.

Some believe it is related to a bug or issue with the screen and Apple Pencil interfering with touch in iOS 12.

• I don't have a pencil

Have you updated to the latest iOS 12.4?

• I am always at the latest version with autoupdate, but I am not sure this one installed yet, I will check at lunch.

If that were true, every single iPad Pro made for the last three years, as well as the standard, 9.7 inch screen 6th gen iPad, sold and used in the entire world, would've had this touch screen issue long ago and the tech and news media would have picked up on this, long ago and Apple would have been alerted and made to respond to this potential large product issue, long ago.

No standard 6th gen, 9.7 inch iPad user is reporting touch screen issues with their iPads when using their Apple Pencils.

This is simply not the scenario you want/wish to imagine.

And users who do not have issues with a product do not post to a product troubleshooting forum.

The whole entire, three year iPad Pro model using community is NOT having this touch screen issue.

And even it it is more than 1000 users, the percentage of iPad Pros affected is still so small compared to the millions of iPad Pro models sold over this three year period.

Still a very small minority of iPad Pro models being affected.

No. We just have 2. But I have many friends with iPad Pro 11 and Apple Pencil and none of them have any touch issues. Our iPad's were purchased at the beginning of November 2018. I don't exactly know when people I know who have iPad Pro 11 purchased theirs. Some Pre-2019. Some post-2019.