iPad Pro touch screen intermittent unresponsive

No. We just have 2. But I have many friends with iPad Pro 11 and Apple Pencil and none of them have any touch issues. Our iPad's were purchased at the beginning of November 2018. I don't exactly know when people I know who have iPad Pro 11 purchased theirs. Some Pre-2019. Some post-2019.

But how would you account for the fact that our Pencils have been attached for months now and we don't have touch issues? I get that you manage more devices, but to say the Pencil is without question the cause seems not fully accurate. And there are people here, who don't have Apple Pencil, have never had Apple Pencil, yet do have touch issues.

Striders maybe having a completely different issue with his 45 2018, 11 inch iPad Pro models than what is taking place in this post discussion and all of the others.

This is a very good possibility this is what has occured/happened

Another 2018 iPad Pro model problem/issue in need of another fix/solution.

It’s in the description of the performance issue of the iPad Pros... Intermittent!!

It happens intermittently. I expect that there are thousands more iPad Pros withe this failing and are simply either not as noticeable or not reported.

Merely logging in to the forum was a problem that took a dozen hits on the keys. My message here was an utter pain. I wish I could get my money back for this loaded 10.5 Pro.

[Edited by Moderator]

Oh puhleeze Strider, there are enough people on the multiple threads who have chimed in, more than your 45 devices, many of whom don't have Apple Pencil and they have touch issues. You believe you have magically found the root cause, but you simply haven't. It's great you're an IT guy. Until you get into the devices at the engineering level, you don't know any more about the touch issues than anyone else. Sorry, but it's true.

My point is no one here knows what's causing the touch issues on all three generations of iPad Pro. It's not limited to iPad Pro 2018 models. There are 1st, 2nd and 3rd generation users with touch issues. You've made it pretty clear you believe it's having an Apple Pencil hanging on your iPad Pro's for an extended time. That's a hypothesis nut in my case, the Apple Pencil lives on both our iPad's. The only time they aren't on the iPad is when they are being used. Yet, no touch issues on either. Is it a manufacturing batch issue? Is it software? Is it hardware? No one here could possibly know for sure. Yes, it's an issue, but one without any real engineering data to pinpoint an exact cause.

Up until posts got froze/shutdown and thinned out by the ASC moderators, we had a total of over 1000 users who had reported into these iPad support communities with this unresponsive touch screen issue.

This issues spans all three iPad Pro models years and affects Apple Pencil users and NO Apple Pencil users, alike.

There are some users that believe this issues affects more than just 1000 iPad Pro users, but there is NO definitive, confirmed proof of that.

But your iPad Pro touch screen issues are of a different variety. That is for sure.

Discussing anything having to do with iPadOS 13 is prohibited on this forum, per the NDA they signed when they became a beta tester. So no one is going to answer you on this. If they did, their response would be deleted by the forum hosts.

This is a big tun off for me as well. I am on my second refurbished iPad Pro. And it is beginning to act up with this issue. When I complained I was told that it was so rare that apple wasn’t that concerned with it however if it is rare, why have I had three bad ones. If it is so rare how could I be so unlucky to get three with this issue. For me it is not rare but 3 for 3 is 100%! I have had iPads since they were introduced never had this issue. This edition iPad Pro (12.9 second edition) has issues! I am afraid to continue purchasing a new one after the apple care expires.

Maybe you are having different issues from everyone else here.

Your posting is the first of this unresponsive touch screen issue affecting 6th gen, 9.7 inch screen iPads.

This unresponsive touch screen issue has mainly for the last 9-10 months affected a small, but growing minority of all the years of pads Pro models only.

Maybe you should post your iPad 6th gen issues as a new seperate question post.

When you post a new question about your 6th gen 9.7 inch iPad, be more specific about its issue.

Many users here can help diagnose your iPad 6th gen issues, as I believe you are having different issues than everyone else here in this posting and this posting shouldn't go off-topic IF your 6th gen iPad is having a WHOLE ‘nother issue.

Thank You.

This touch accommodations fixed has NOT worked for all and seems to be temporary.

Likewise the toggle OFF Tap to Wake and restart/reboot fix for the 2018 iPad Pro models has not worked for every 2018 iPad Pro user with this unresponsive touch screen issue, either.

Yes,

The behind the scenes Apple Support Community moderators are here pretty much 24/7 now and they monitor if a post violates the terms of use of these communities and can edit and/or delete postings if they are in violation of these terms.

Someone else that I was replying to just now got their posting deleted, as well.

Darn. Sorry to hear that. All the other “working solutions” for others never did for me, and believe me, I have been through the entire spectrum including reinstalls/replaces/resetting ect. That one immediately fixed mine. Sorry it doesn’t work for all in the mistaken subset I thought to be in. Good luck everybody.

For older iPad Pro models with a Home button, we do not have this feature to turn OFF and there has been NO real good temporary fix for older 2015-2017 iPad Pro models.

Those older iPad Pro users that got this unresponsive touch screen issue are, basically, stuck with it!

Apparently we are all to a tender subject for the company in this particular thread. Only vague insinuations of displeasure can be posted (many posts of mine now “removed”). I will now abide the community terms of not ranting although not all parties in the purchase of my product, abided providing products that work as advertised or are remedied in a reasonable timeframe outside of years of no solutions at all access points for official help. Hopefully that can change and customers with valid issues can be addressed as promptly as payment was due for the product.