iPad Pro touch screen intermittent unresponsive

I've seen this video and been on this forum for years and stayed current on this topic. Especially since I have two iPad Pro 11's.

I'm not doubting you in the least, so you don't need to prove to me you're having an issue. I just don't subscribe to it has to be a hardware issue. If it was, it would effect all Pro's and it doesn't.

I went through that with iPhone SE's.... I had about 5 of them before I gave up and bought a samsung. I didn't happen to use the iPad pro much initially so I didn't really notice it was bad until it was out of warranty. (Just now I had to tap reply about 29 times before it registered... and typing on the onscreen keyboard is next to impossible....) If I power off/on I can get a half day of it working 'better'... but it always seems to be very difficult to use... the pencil seems to work flawlessly, it's just really not wanting to register any fingers.

Disabling Tap to Wake didn't fix it for me (ipad Pro iOS 12.3.1). The freezing happens when I have the charger plugged in, or when I move it. When I hold it still, it seems to be ok. Locking/unlocking always brings it back to life for sure.

Am I right that the sure cure for this intermittent unresponsive touchscreen problem, aside from circular filing the iPad, is to purchase the Apple Pencil and use that? It would certainly make typing difficult.

Thank you for any advice.

Thank you for your reply. Yes, I understand that as an option. I begs the question, why not just buy an Apple Air instead of the iPad. I was sold my iPad 10.5 as a state of the art machine at the time. The simplicity of the all-in-one package with the touchscreen is the reason the iPad exists. The need to add peripherals defeats it’s raison d’être. I am frustrated by and disappointed with Apple.

Again, thank you sincerely for your reply.

I'm not suggesting not being to use the touchscreen on your iPad is good. I'm lucky in that I don't have any touch issues on either of our Pro 11 screens. But if someone is getting really frustrated with touch on their iPad, there are good options, which can reduce, maybe even completely remove the frustration.

Turning off Tap to Wake has completely resolved this issue for me. I was starting to get very frustrated with my iPad, was having to turn the screen off and back on every few minutes, and shut down the whole thing and reboot it about once a day. Since turning off Tap to Wake a few days ago I haven’t had a single touch issue. It’s like I have a whole new iPad!

If you haven’t tried it yet, go into the Settings app, go to General, then Accessibility and scroll down to find Tap to Wake. Switch that off then go back to General, scroll to the bottom and tap Shut Down. Slide the switch to shut down, wait a bit, then turn it back on.

You won’t be able to tap the screen to get the iPad to wake up, but for me, that’s a very small price to pay for a working iPad. I typed this whole thing on the onscreen keyboard without a single issue. The last time I posted here I was fighting the screen trying to get it to register my taps.

Glad to hear my fix is working for so many people! if only I had discovered it sooner I wouldnt be on Ipad pro number 4.

Its a shame for those using older Ipads without the Tap to wake feature though, I wonder what it could be...

Check a few post replies back.

Have you tried toggling OFF the Tap to Wake feature and restart/reset your iPad Pro.

Seems toggling OFF the Tap to Wake feature fixes the unresponsive touch issue entirely

Switching off ‘tap to wake’ appears to be working for me so far. I’ve not noticed any lack of response (significant or otherwise) since trying that fix. Keeping the screen clean also helps as a build up of finger marks affects the responsiveness problem too. But I guess that goes without saying 😂😉

There is no fix for this problem unless Apple decides it’s important enough to address. When this first happened to both my 12” pros I tried every suggestion I could find here. None of them lasted. I have every every product apple released except the ‘cheese grater”. Including two Apple laptops. So I was a complete fan girl.

Last week, I purchased my first PC laptop.

Thanks for this post. You have the exact same model I do (iPad Pro 2015 12.9"), and I only recently noticed this issue.

I sent feedback to the link you provided, along with stats from the coconutBattery app that another user recommended (to prove it's not a bad battery). Here's hoping they do something about it.

I have now used my iPad Pro for a couple of days with tap to wake off. Rebooted a number of times, but sorry to report that the screen freeze is back. Usually after I move the iPad. If I hold it still, it can be ok for a while. Locking/unlocking gets rid of the freeze immediately. Still very annoying, hopefully Apple finally fixes this in iOS13.

I just sold my iPad Pro 12.9 2017 yesterday for $675 due to this issue.

Like you, I'm seriously considering taking my business elsewhere for my next tablet. It sounds like the new 2018 Pro's have the same touch-screen sensitivity issue as well, so don't think I'll be purchasing one of those.

Any suggestions on my next tablet, or should I get the new iPad and just hope there's a new IOS fix?

I am still convinced this is an isolated iOS 11/12 issue.

Not every iPad or iPad Pro has been affected by this or these non-responsive touch screen iPad Pro model postings would be a whole lot more reported everyday.

Still not seeing those kinds of numbers being reported here in these iPad communities.

So far, anyone who purchased and is using one of the new 2019, 10.5 inch iPad Air 3 models has NOT reported any touch screen issues, as yet, in any of the myriad of touch screen issue postings, of which are getting close to 100, now.

Willing to take a chance on an iPad Air 3?