Unable to add 2nd gmail account to Apple Mail on MacBook Pro

Question

Level 1

8 points

Unable to add 2nd gmail account to Apple Mail on MacBook Pro

When I tried to add a second gmail account to Mail on my MacBook Pro, I went to System Preferences, Internet Accounts, tap on Google, typed in email address, tapped Next, and it kept searching and prompt to enter password never came up.

i saw on Apple community a suggestion that instead of tapping on Google, try the ‘Add Other Account’ option. I did this and it worked in terms of adding the email account.

However, I cannot seem to add the calendar for this 2nd gmail account to my Mac calendar. When I go to Internet accounts and tap on the new email account and try to check the calendar option, it opens the Google Sign In, auto populated the new email address. I tap Next, but once again it starts searching but never progresses to the enter password screen.

Do you have any ideas how to fix this?

Best,

p

MacBook Pro Retina

Posted on Jan 14, 2019 3:19 PM

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Answer 1

Best reply

Peter JK Author

Level 1

8 points

Jan 16, 2019 12:39 PM in response to Eric Root

Tried rebooting in Safe Mode but it still didn't work.

I deleted my existing gmail accounts and then worse still I couldn't re add any of them....

Eventually I decided to upgrade from Yosemite to Mojave.

Fortunately it then let me add in both of my Gmail accounts to Mail and Internet Accounts first time.

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Answer 2

Eric Root

Level 10

684,105 points

Jan 15, 2019 10:49 AM in response to Peter JK

Try booting into the Safe Mode to see if it will work.

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Answer 3

Ruskes

Level 4

1,421 points

Jan 14, 2019 3:42 PM in response to Peter JK

I add new email accounts in Mail.

In Mac Mail click on Preference > Accounts

Not on Accounts but the Accounts in Preference

click on the + to add new account

Select Google

Enter your Google email and password

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Answer 4

Peter JK Author

Level 1

8 points

Jan 14, 2019 5:03 PM in response to Ruskes

Thanks Ruskes. I’d tried this but unfortunately I had the same problem when I tapped on the Google logo and entered my new email address. It just never moved on to ask for password.

The main issue now is I can’t seem to access the calendar or even the contacts for the new gmail account on the Mac.

Interestingly, i have had no issue accessing the mail, calendar or contacts for the new gmail account on my iPad. Problem is just with the MacBook Pro.

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