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why can't i download itunes 12.7, so i can sync my phone? I get a window up telling me i need to download this version and when i click on it, it says i have no updates?
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jeremy_v
User level:
Community Specialist
Hello louise mills,
Thank you for using Apple Support Communities! I understand that you're encountering a message indicating that you need to download a later version of iTunes on your Mac, however there are no updates shown. I would be happy to help point you towards a resolution.
If your iPhone is running iOS 12 or later, the following support article provides troubleshooting steps for this issue:
It is possible that the current version of iTunes you're seeing is the latest version supported on your current OS X. You may need to update your Mac in order to get the latest version of iTunes if that is the case. Here's how to check if your Mac is compatible with macOS Mojave:
How to upgrade to macOS Mojave - Apple Support
If your Mac isn't compatible with macOS Mojave, you may be able to upgrade to El Capitan, Sierra, or High Sierra instead. Check out the "Learn more" section in the above resource.
Take care!