connection apple mac mini 2018 to HP Pavilion Wireless Keyboard and Mouse 800

I recently upgraded our mac mini, and very happy with it so far.

Purchased a HP Pavilion Wireless Keyboard and Mouse 800.

The mouse connects and works without issue, but I cannot get the keyboard to work. After booting the mini the mouse connects but the keyboard will only allow volume and brightness adjustments. It wont type.

The combination is wireless and comes with a USB dongle.

Has anyone else come across this given i've had no other issues with BYOD accessories?

Thank you.

Mac mini 2018 or later

Posted on Jan 19, 2019 5:22 PM

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4 replies

Rudegar

Level 10

180,378 points

Jan 20, 2019 1:23 AM in response to gooster6670

could be a stuck FN key or whatever hp call the key which alters between special purpose functions of keys and normal key operations

lllaass

Level 10

210,513 points

Jan 20, 2019 12:34 AM in response to gooster6670

It appears that you have a defective KB.

lllaass

Level 10

210,513 points

Jan 19, 2019 6:21 PM in response to gooster6670

Does the KB work with another computer?

Marbe a bad KB.

gooster6670 Author

Level 1

8 points

Jan 19, 2019 10:14 PM in response to lllaass

Hi lllaass,

thank you for your suggestion, I just tried in on my macbook air, same result. Mouse works, some keys work like brightness and sound, but thats it?

Michael

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connection apple mac mini 2018 to HP Pavilion Wireless Keyboard and Mouse 800