I want to change the default dialing application from FaceTime to Cisco Spark (WebEx Teams). I am running Mojave and when I go into the FaceTime application, there isn't an option to change the default dialing application. It is now replaced with "Location"
MacBook Air (2018 or later)
There is no "default" dialing application. It is in the OS. FaceTime only works with FaceTime. Cisco has a WebEx application to join a conversation remotely by using your browser.
Understood, however the Cisco Webex Teams application has presence built in for Outlook. When I click on a calendar invite that would attempt to dial a telephone number, FaceTime is used as the default application. This tells me WebEx Teams is only partially integrated. What I am trying to find is where to associate any tel:xxxxxxxxxx entry with WebEx Teams to dial the number and NOT use FaceTime.
I can absolutely copy the dial in information from the calendar invite, open the WebEx Teams application and go to the dial pad, paste the number and dial accordingly. This is just less than efficient.
Well, I'm not much of expert with either but there is an Accounts list in Calendar's preferences for selecting a server account. The default is iClouds which in turn defaults to your Apple ID or eMail address. If that is active then most likely it will go to FaceTime. An Exchange address can be configured in a new account. I'm guessing that is where you can set it up to work differently. Never used this option so I don't know what would happen if you made a different account. There are setup options for almost everything including Yahoo, Google, Exchange, CalDav, etc.
In FaceTime you can provide a recipient with phone number or email address so that when you click on the entry it will dial the number or number associated with the email address. However, it must be in your Contacts list. I don't know what happens after that because FaceTime won't be able to create a connection with WebEx.
You can also configure Internet Accounts preferences much like configuring Calendar. Lastly, check Contacts which holds names, addresses, email address, telephone numbers, etc. that may feed to all other applications.
Best that comes to mind, I'm afraid. You can also call Cisco's tech support. They know a lot about Mac networking.
If Outlook is telling you that the default dialer is FaceTime, that would be something determined by Outlook.
Outlook does not govern the tel:xxxxxxxxxx (where xxxxxxxxxx) hyperlink behaviors, it should be a system setting somewhere (in my opinion). I have gone through the preferences of WebEx Teams, Outlook and FaceTime and none have given me an option to specify what application to use to dial a phone number.
Change default dialing application on Mac
