for the past week everyday when I'm outside for 10-20 minutes at work with temps from 15-25 degrees my iphone XR won't make calls or receive calls. Calls going out I never hear a sound and trying to answer incoming calls I either can hear them and they cant hear me or I cant hear them anybody else having this issue?
iPhone XR
The operating temperature range for iPhones is 32ºF to 95ºF. As the phone was outside that range it couldn't work. That's why modern cold weather gear has inside pockets to keep phones against your body, where they will stay within normal operating ranges. This is a good time to use Bluetooth or wired headsets and Siri to make and receive calls.
The operating temperature range for iPhones is 32ºF to 95ºF. As the phone was outside that range it couldn't work. That's why modern cold weather gear has inside pockets to keep phones against your body, where they will stay within normal operating ranges. This is a good time to use Bluetooth or wired headsets and Siri to make and receive calls.
A phone may or may not work outside of its temperature range. It is more likely to work at low temperatures if the battery charge is high; batteries lose capacity as they get colder. That's the primary reason for a cold weather problem. Also, if the phone is doing stuff that generates heat that will mitigate the situation somewhat. A belt clip can be OK if you have a warm outer garment that covers it and holds it against your body, but you would be better off switching to the phone pocket that your coat almost certainly has in cold weather.
Thanks for your help. I’ve kept it in my pocket outside and sure enough worked fine when I needed it. First winter with belt clip should’ve known better haha
Definitely take it in. Make an appointment first.
Thanks for your original reply it seemed to work for 1 day when I was outside I kept phone in my pocket and was fine. Now its not making or receiving calls while Im in the house for hours at a time unless I restart it. Any thoughts? I plan on taking it to the
apple store for service either way because phone not working indoors theirs obviously to me a bigger issue than not just working in cold weather. I've only had the phone a couple of months and never dropped it
Helpful but the flaw here is that it’s mid winter and I’ve been carrying it on belt clip all winter and it’s only been a problem this past week
Thanks you were correct 😃
I've never known Lyssa to be wrong 😏
phone not working to make calls or receive calls while indoors now unless I restart it. Obviously its more than a weather issue I will be going to the apple store to have it checked out any thoughts?
Thanks for the heads up I was gonna just do a walk in
It has happened - though I do try not to insert myself into things where I have no knowledge, such as trying to give advice on getting Face ID to work when I don't have a X or newer ;)
~Lyssa
Have appt at Genius Bar 6:30 tomorrow night.
Thanks
That's not surprising - the iPhone is designed to work correctly when the temperature is between 32F and 95F. See the link below for more details. Using a headset and tucking the phone inside your jacket might help.
https://support.apple.com/en-us/HT201678
~Lyssa
XR wont make calls in cold weather
