Cant open facetime

Question

Cant open facetime

Hi

can some one please help me.My facetime is Not working.I’m facing this problem since I have Updated my iPhone To iOS 12.

Open FaceTime app on my iPhone it get stuck on the same screen doesn’t open the FaceTime application so I need Solution for working my FaceTime as it was working suggest me any settings or any solution for this will help me out

Posted on Jan 24, 2019 6:44 PM

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Answer 1

Eric Root

Level 10

686,075 points

Jan 24, 2019 8:26 PM in response to SachinKhamitkar

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

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Answer 2

Eric Root

Level 10

686,075 points

Mar 6, 2019 7:57 AM in response to SachinKhamitkar

Your screen shot doesn't show a WiFi connection. Have you tried when connected to WiFi?

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Answer 3

Jan 25, 2019 4:33 AM in response to Eric Root

i tried restarting the device but it didnt work.

and if you say to reset then i am afraid of loosing my data.

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Answer 4

Mar 6, 2019 7:37 AM in response to Eric Root

i have retested but it didnt work.So i thought that if i delete the Facetime app from my phone and re-install it again from appstore then it would work,but same result its not working.

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Answer 5

Eric Root

Level 10

686,075 points

Jan 25, 2019 5:44 AM in response to SachinKhamitkar

You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

On an iPad Pro 11-inch or iPad Pro 12.9-inch: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

You won't lose data resetting using the above steps from the link I posted.

Did you try another WiFi network?

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Cant open facetime

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