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Trouble to update apps - Tax ID / CPF Request from App Store

Apple Store is asking me for the first time to add a Tax ID - CPF to my account but it is registered in the US and not in Brazil so I can’t add it as there’s no field for that purpose. When I click continue, my old Apple ID (the one I used to have in Brazil a long time ago) appears and asks for the password for the old account. Even if I insert the password, the system locks because I guess I cannot have two Apple IDs...

iPhone 8 Plus

Posted on Jan 30, 2019 10:33 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2019 7:34 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

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Question marked as Top-ranking reply

Jan 31, 2019 7:34 AM in response to PD1002

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

Trouble to update apps - Tax ID / CPF Request from App Store

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