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com.apple.commerce.client error 500

My MacBook Pro 13" has just come back from the SSD repair program (https://www.apple.com/support/13-inch-macbook-pro-solid-state-drive-service-program/) with the latest version of Mojave.


Now, AppStore doesn't let me to sign in or download anything, I'm receiving the message of "com.apple.commerce.client error 500".


I have tried to restore the system (re-installing the latest version), using a test user and to connect on different Wi-Fi's. Also contacted to Apple Customer Service numerous times.


Have anyone been able to fix this problem yet?

MacBook Pro 13", 10.14

Posted on Feb 5, 2019 11:33 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2019 8:28 AM

I had the same problem, and tried several times only signing out and in from iCloud preferences, it didn't work. After few attempts I erased the following files that are in Libraries, finally I could start AppStore and download apps.


com.apple.appstore.commerce.plist

com.apple.appstore.plist

com.apple.appstored.plist

com.apple.commerce.configurator.plist

com.apple.commerce.knownclients.plist

com.apple.commerce.plist


I hope this could work for you

116 replies

Jun 16, 2019 6:28 PM in response to Senalama

this is my first apple product due to the fact that apple is so confusing but my best friends all have them so I decided to give it a try and ask my parent for a Mac and it was convent because my birthday was June 2 and I received it yesterday.and turns out I was right apple is hard to deal with but their are major benefits but honestly I don't get the difference between Samsung and apple before this device all my devices were Samsung sure it was also advanced but it was much easier to understand

com.apple.commerce.client error 500

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