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User profile for user: Senalama
Senalama Author
User level: Level 1
76 points

com.apple.commerce.client error 500

My MacBook Pro 13" has just come back from the SSD repair program (https://www.apple.com/support/13-inch-macbook-pro-solid-state-drive-service-program/) with the latest version of Mojave.


Now, AppStore doesn't let me to sign in or download anything, I'm receiving the message of "com.apple.commerce.client error 500".


I have tried to restore the system (re-installing the latest version), using a test user and to connect on different Wi-Fi's. Also contacted to Apple Customer Service numerous times.


Have anyone been able to fix this problem yet?

MacBook Pro 13", 10.14

Posted on Feb 5, 2019 11:33 PM

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User profile for user: MauricioXFrancoM
MauricioXFrancoM
User level: Level 1
8 points

Posted on Mar 6, 2019 8:28 AM

I had the same problem, and tried several times only signing out and in from iCloud preferences, it didn't work. After few attempts I erased the following files that are in Libraries, finally I could start AppStore and download apps.


com.apple.appstore.commerce.plist

com.apple.appstore.plist

com.apple.appstored.plist

com.apple.commerce.configurator.plist

com.apple.commerce.knownclients.plist

com.apple.commerce.plist


I hope this could work for you

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com.apple.commerce.client error 500

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