com.apple.commerce.client error 500

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Level 1

77 points

com.apple.commerce.client error 500

My MacBook Pro 13" has just come back from the SSD repair program (https://www.apple.com/support/13-inch-macbook-pro-solid-state-drive-service-program/) with the latest version of Mojave.

Now, AppStore doesn't let me to sign in or download anything, I'm receiving the message of "com.apple.commerce.client error 500".

I have tried to restore the system (re-installing the latest version), using a test user and to connect on different Wi-Fi's. Also contacted to Apple Customer Service numerous times.

Have anyone been able to fix this problem yet?

MacBook Pro 13", 10.14

Posted on Feb 5, 2019 11:33 PM

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Answer 1

Top-ranking reply

112_tech

Level 1

4 points

Feb 14, 2019 3:16 PM in response to Senalama

I had the same problem. Solution: Go to System Preferences -> iCloud -> Sign Out.

Then over there, sign in again with your iCloud account. And you will be automatically signed-in in App Store and be able to download apps. It will ask for a password though.

Do this too after the above

Go Back into App Store look bottom left and click on your account make sure every thing is correct.

Click on any free app when the signin screen pops up enter password thats it

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Answer 2

abeer276

Level 1

4 points

Nov 28, 2019 10:26 AM in response to Senalama

I had the same problem. Solution: Go to System Preferences -> iCloud -> Sign Out.

Then over there, sign in again with your iCloud account. And you will be automatically signed-in in App Store and be able to download apps. It will ask for a password though.

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Answer 3

Feb 6, 2019 10:26 PM in response to Senalama

Hi,

Simply update the payment details from your phone and login to your mac using the same ID, that should do the job.

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Answer 4

roya64

Level 1

4 points

Mar 18, 2019 7:17 AM in response to Senalama

1) open a terminal

2) copy & paste the following command

defaults delete com.apple.appstore.commerce Storefront

3) enter

4) restart your mac

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Answer 5

Jul 28, 2019 8:07 AM in response to Senalama

I had the same problem after upgrading my macOS just get into System preferences-->iCloud-->sign out and sign n again it will be alright.

Have a happy journey with apple.

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Answer 6

Mar 5, 2019 8:03 AM in response to Senalama

go to sign out your icloud and simply sign in back. it work to me

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Answer 7

sambopen

Level 1

4 points

Mar 29, 2019 7:16 PM in response to DeborahKipanga

Try go to System Preference, Sign out iCloud and then sign in. I have same problem and I did this instruction from a user posted in this blog, but forget his name.

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Answer 8

Nov 9, 2019 7:14 PM in response to Senalama

I had the same problem. Solution: Go to System Preferences -> iCloud -> Sign Out.

Then over there, sign in again with your iCloud account. And you will be automatically signed-in in App Store and be able to download apps. It will ask for a password though.

Reply