Itunes gift cards in chinese as a foreigner

So i just purchased a itunes gift card in china as that is where i live. I am unable to redeem it because when i try to redeem it it pops up with a national ID prompt which i do not have as i am not from China. What should i do?

iPhone XR, 12

Posted on Feb 6, 2019 7:47 AM

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Posted on Feb 6, 2019 8:30 AM

 contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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Itunes gift cards in chinese as a foreigner

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