You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Yesterday I was playing a game and a pop-up appeared for a pack with usefull things for the game and I accidentally touch the purchase button without knowing and while it was connecting to the iTunes Store

Hi, I have a problem... Yesterday I was playing a game and a pop-up appeared for a pack with usefull things for the game and I accidentally touch the purchase button without knowing and while it was connecting to the App store for the purchase, I thought it was just a bug in the game so I put my finger on my home button and I have the Touch ID on for the purchases... so without wanting to, I purchased something in my app, but never wanted to... How can I get a refund or just stop the « subscription »... because I honestly don’t know what I bought and the information does not appear in my purchase history...



[Re-Titled by Host]

iPhone SE, 11

Posted on Feb 8, 2019 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2019 9:04 AM

Try https://support.apple.com/en-us/HT204084

1 reply

Yesterday I was playing a game and a pop-up appeared for a pack with usefull things for the game and I accidentally touch the purchase button without knowing and while it was connecting to the iTunes Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.