Apple Event: May 7th at 7 am PT
My iPhone used to be with my exhusbands Apple ID
I now have my own Apple ID
with a new email
when I’m trying to do updates where you sign into iTunes his email shows up
wanting his password.
How do I fix this problem?
iPhone 6 Plus, 12
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Thank you for your help. I will try this to solve the problem.
You are welcome.
Old email with old apple ID
