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INCORRECT WIFI PASSWORD - TRIED EVERYTHING

I have an iPhone 8


After the last iOS update, my iPhone can no longer connect to my work wifi network. I had been automatically connecting using that password for many months, but now it only says incorrect password. I tried typing in the correct password manually and verified that it is correct with the office administrator.


I have tried:

Selecting Other and typing in the SSID, security type, and password manually.

Turned WIFI off and back on again on the iPhone

Reset Network Settings

Rebooted the iPhone

I even tried disabling WIFI assist

(Note: the option to Forget This Network is not available for some reason. It only has Join This Network when I click on the i in the circle)


I tried having my colleague share the WIFI password with me using this feature. She is connected on her device, but my device says the password is incorrect.


I have verified that the iPhone is able to connect to other WIFI networks, such as the one at the local cafe, as well as my home WIFI


My iPhone has iOS 12.1.2


I am attempting to update to 12.1.4 but, because I am not able to connect to the WIFI network, am told that I cannot do the update since I am not connected to WIFI.


Because this WIFI is at work, I am not permitted to reset the router. No one else here is having this problem with this WIFI.


Zane


iPhone 8

Posted on Feb 12, 2019 7:01 PM

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Posted on Feb 12, 2019 10:27 PM

That is the most unhelpful response I have ever received from anyone, on any support issue.


I took my iPhone to the IT Director at work, he cheked all settings, and he also could not get the iphone to connect to the wifi network. He rebooted the router but still no success

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INCORRECT WIFI PASSWORD - TRIED EVERYTHING

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