MFI Starkey Hearing Aids

Question

Level 1

8 points

MFI Starkey Hearing Aids

I have Livio (not AI) Starkey hearing aids. I have tried to connect it to my phone and the Thrive app through the MFI setting, and it can connect, but whenever I am on my phone is switches constantly between Signal Boost (really really really loud) and Normal- this happens at least every minute and at most every three minutes.

Lately, though, it started switching when I am not using my phone.

Then it started trying to connect to the Bluetooth itself, not the MFI setting, and it was connecting and disconnecting, connecting and disconnecting.

I ended up up having to turn off Bluetooth because the connect-disconnect thing was muting the hearing aids, which is not helpful for hearing.

I consulted with my audiologist, who told me to turn Signal Boost off. The problem is, I can’t. It’s built in to my hearing aids.

I want to be able to listen to music with my hearind aids. Is there a way to fix this problem?

iPhone XS

Posted on Feb 16, 2019 2:04 PM

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Answer 1

Mar 17, 2019 6:35 PM in response to Cat_01

Hi Cat_01, actually Rgilbert is correct. I work with many brands of Bluetooth hearing aids but have extra expertise in Starkey aids. Your practitioner may not be familiar with the stream boost feature but if you push them to call a Starkey audiology while you are in the office, you can easily get this resolved. Any time you are concerned with your practitioner’s expertise on a certain matter you can ask for them to call in the reinforcements! It’s a fantastic resource for them and is free.

You are welcome to reach out by visiting https://levinehearing.com to ask more specific questions. -Madison

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Answer 2

rgilbert

Level 4

1,066 points

Feb 18, 2019 12:20 PM in response to Cat_01

Yep. In reading about the "Stream Boost" option the audiologist is the only one who can disable that option. Found this information which you might have already but in case you did not, here is a link:

Stream_Boost_All_About_That_Bass.pdf

It might mess up your music listening.

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Answer 3

rgilbert

Level 4

1,066 points

Feb 18, 2019 9:59 AM in response to Cat_01

Do you mean "Stream Boost"? That option is controlled by the audiologist from what I have read. I would think the audiologist would at least tell you how to change the options that you personally can control.

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Answer 4

Cat_01 Author

Level 1

8 points

Feb 18, 2019 11:00 AM in response to rgilbert

Yes, I do mean stream boost. Whoops. I’ve tried changing it in the Starkey app but apparently it is built in?

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MFI Starkey Hearing Aids

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