Duplicate Digital Subscriptions to The New York Times

I have a digital subscription through iTunes to The New York Times for $16.98/month. However, NYTimes cannot find that subscription and keeps asking me to subscribe directly with them. Frustrated, I did subscribe with NYTimes for another $14.99/month, with the intention of canceling iTunes’s. When I tried to cancel iTunes, the subscription with NYTimes.com disappeared too. Back to square one: Duplicate subscriptions and double the cost/month! I have tried to get recognition of the iTunes subscription by The New York Times and got nowhere: dealing with NYTimes customer service is something I would not wish on my worst enemy. And if I keep the iTunes subscription, The New York Times cannot recognize it and will torment me with “you have four articles to read” and see “options to subscribe.”

Help!

M. E. Hunt