HBO Max Subscription through iTunes not working

HBO has decided to no longer integrate with Apple TV subscriptions. https://appleinsider.com/articles/21/07/22/apple-refunding-hbo-subscribers-offers-hbo-max-discount

Not sure if that is the reason in your situation.

Hello mongo_mango,

We see that you're experiencing some problems accessing your subscription and are happy to advise.

What device are you attempting to access this subscription through? Have you installed the corresponding app for HBO Max on that device and signed in? Are you able to access the content in this way? This will be necessary in order to access this subscription on your devices.

Cheers!

senorbunch wrote:

having the same issue. only bought hbo max to watch a specific movie tonight and this is happening across my iphone and apple tv.

weak, apple.

Try reading the news before trashing Apple. HBO pulled out of the deal as of 7/22/2021. Apple will be issuing refunds to those with subscriptions. You will now have to subscribe directly to HBO MAX via the HBO MAX app if you wish to continue using it. If you want to throw mud at somebody throw it at HBO. They did this, not Apple. And HBO has not offered an explanation as to why they decided to pull out of the iTunes integration deal, they just did it.

But I assume we’ll not hear another word from you, will we.

This exactly what I’m seeing too.

Took up the subscription offer from HBO after the Apple TV tie-in ended.

Followed instructions exactly as per the email HBO sent out.

Now have the HBO subscription but the app won’t find it.

having the same issue. only bought hbo max to watch a specific movie tonight and this is happening across my iphone and apple tv.

weak, apple.

Literally subscribed to HBO Max through the app 10 minutes before I posted this. Why is Apple still selling something three days after it got shut down?

So yeah, you heard from me again, dork. Police another thread, or better yet, go outside.

FYI, as of today, Paramount+ and Showtime are also pulling out of the deal. Seems they want ALL the income from subscribers by requiring them to subscribe through their apps, not a bundle from Apple.