Billing information problem

Dear Apple representative,


from couple of days I have problem with my billing information!

I can’t download free applications as well because of that problem ....


When I go and try to fix the problem adding my payment information again and again always gives me error Your payment method was declined. Please enter valid payment method information!

I am 1000% sure my information is correct, because I use that card in other online shops!


I have 3 different cards, which is working properly and one of them is from the bank where I live (that one ending 4661) and all of them are declined ...


Attached you can find screenshots from my mobile what’s happen.


Please help me to resolve this problem.

Thank you :)


iPhone 6s, iOS 11

Posted on Feb 24, 2019 1:51 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2019 6:30 AM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Feb 24, 2019 6:30 AM in response to Alex5306

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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Billing information problem

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