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I see a bunch of people asking this question and getting an answer that says the “grey” is everything else and to scroll down and they’ll see. I had my phone charging on a questionable wireless charger last night and hardly used it today and here’s what I got. I think the screen time app is therefore crazily inaccurate. My actual phone usage is under an hour today and it’s reporting 6 hours.
iPhone XR
Did you look at the screenshot I showed in my post? I did not use my phone all night long. I only used my phone for under an hour yesterday. So I'm trying to figure out what the grey means. To me, this says the screentime usage count is wildly incorrect since it's telling me 6 hours and I only used my phone for 1. I'd like to figure out what the grey actually means so I can stop it from happening and get an accurate count.
Did you look at the screenshot I showed in my post? I did not use my phone all night long. I only used my phone for under an hour yesterday. So I'm trying to figure out what the grey means. To me, this says the screentime usage count is wildly incorrect since it's telling me 6 hours and I only used my phone for 1. I'd like to figure out what the grey actually means so I can stop it from happening and get an accurate count.
Thanks for the guess but I don’t have any other apple devices being used so that doesn’t explain why my screen time is almost 6 hours when I used my phone for less than 1.
Hello, great question.
You can see below the graph it shows your top 3 categories.
Productivity, your top category, for example, would show up in dark blue. Social networking would show up in light blue and Health & Fitness would show up in orange.
The colors on the graph will show the top 3 categories in colors, and all other categories will show up in grey.
So this means if you use an app of any category other than what your top 3 categories are, it will appear as grey.
As for it showing more time than you expected, it may also be showing usage of your other Apple devices if you have any.
Hopefully this helps.
The top three categories are shown below. The grey graphs are the rest of the categories grouped together.
I’d recommend here to submit feedback for it, then: https://www.apple.com/feedback/iphone.html.
So when you click show all categories you do not see a list ?
Yes if you click on one of them it will tell want is using it. Then help you see what issues you have. The one of the four categories and see what time is being used.
Thanks but that didn't work.
Then chose a category say social networking (if it’s in your list) and see what the next page/ graph says?
Screen time app - what is the grey?
