Purchase iCloud storage

Want to request a refund. Tried upgrading to the 2.99 a month storage and by mistake ( fingers too fat) pressed the 9.99 a month subscription

iPhone X, iOS 12

Posted on Mar 9, 2019 3:15 AM

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1 reply

Mar 9, 2019 3:31 AM in response to solange71

Firstly, if you haven't already done so, downgrade to the required level:


Downgrade your iCloud storage - Apple Support


Strictly speaking all purchases are final - after all, you can't very well return them: please see this page for information on requesting a refund:


https://support.apple.com/HT204084


However Apple have been known to be sympathetic in cases of error, so it's possible that they may allow you a refund as a one-off concession: however please be aware that they are under no obligation to do so.


Go to https://www.apple.com/emea/support/itunes/contact.html or https://reportaproblem.apple.com/?s=6 as suggested in the page linked to above.

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Purchase iCloud storage

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