Issues with iTunes/Synology/Playlists

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Level 1

8 points

Issues with iTunes/Synology/Playlists

Hi Everyone

I moved my entire iTunes folder/library to my NAS (Synology RS818+). I can play any song and it works fine. I have several ways to access the content - using Airplay on my phone, my home automation system, etc. They all work - only issue is none of these devices will see my playlists.

On my desktop Mac I see my playlists and they work. But when I interact with itunes off my home automation system or my iphone or another device I do not see the playlists.

What am I missing?

Servers/Datacom

Posted on Mar 11, 2019 8:20 AM

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Answer 1

turingtest2

Level 10

278,281 points

Mar 12, 2019 5:55 PM in response to ezlotogura

Each .itl file is an independent database with its own collection of playlists. If the .itl file on the NAS doesn't contain any playlists then you may need to export and import them. Is the library on your computer connected to its own set of media files, or is it accessing those on the NAS.

Please note that initially I posted that link for reference, not as recipe to be followed. That said your screenshot does reveal that your library is in an outdated layout that you might want to fix up, although ideally not without making a backup copy on another drive first. NAS can be unforgiving if something goes wrong.

tt2

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Answer 2

turingtest2

Level 10

278,281 points

Mar 12, 2019 8:21 AM in response to ezlotogura

Is the entire library stored on the NAS, or just the media folder? See Make a split library portable - Apple Community for background.

tt2

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Answer 3

turingtest2

Level 10

278,281 points

Mar 11, 2019 9:41 AM in response to ezlotogura

I don't have any third party audio hardware but some of these have the ability to be configured to read the XML file from your computer. It may be that you can copy the generated XML file to somewhere on the NAS to have it picked up. Read whatever documentation you have.

tt2

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Answer 4

ezlotogura Author

Level 1

8 points

Mar 12, 2019 5:27 AM in response to turingtest2

Thanks but that was already checked. Its odd, when in iTunes on my Mac I can use the drop down to pick the right library off my NAS. And I see 3 random playlists I never created. Yet if I go to any song and go "add to playlist" my real playlists come up. I just cannot see them from the NAS library.

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Answer 5

ezlotogura Author

Level 1

8 points

Mar 12, 2019 8:31 AM in response to turingtest2

wow ok that's a lot of info. I'll see if I have time to look this week after work but may have to wait til the weekend given there are a lot of steps. Seems helpful so thanks in advance and I'll hopefully look at it soon

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Answer 6

ezlotogura Author

Level 1

8 points

Mar 12, 2019 5:40 PM in response to turingtest2

Doesnt seem to be working - my entire file structure is the same on the NAS (image below)

When I am in iTunes if I pick "my computer" library I see my playlists. if I pick "NAS Server" I do not see the playlists just 3 random playlists that I cannot even delete. When I right click my only option is "get info" and nothing happens. But if I am in the "NAS Server" library on iTunes and I pick any song, I can add it to those playlists that I want to find that I can find in "My computer". Is that helpful?

My structure on my NAS

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Answer 7

turingtest2

Level 10

278,281 points

Mar 11, 2019 9:26 AM in response to ezlotogura

iTunes > Preferences > Advanced > Share iTunes Library XML.

tt2

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Answer 8

ezlotogura Author

Level 1

8 points

Mar 11, 2019 9:28 AM in response to turingtest2

thanks for quick reply - doing this via my Mac will allow the library that sits on my NAS to see the Playlists? do I have to recopy/paste any files over to the NAS?

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Issues with iTunes/Synology/Playlists

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