restoring sound on Mail

The "Whoosh" sound suddenly and for no particular reason (or action) is gone. And so is the incoming mail sound. Took all actions recommended in the forum, no results

MacBook Pro 13", macOS 10.13

Posted on Mar 15, 2019 5:56 PM

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Posted on Mar 19, 2019 8:11 PM

I don't know what specific actions you have already taken, but have you gone to the "Notifications" prefs pane in the "System Preferences" app, and verified that in the settings for the Mail app, the option "Play sound for notifications" is enabled?


I also imagine that on the "General" tab in Mail's own preferences window, you have already verified that the "New messages sound" option is not set to "none", and the option "Play sounds for other mail actions" is enabled as well.


Let me know if it helps or not.

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Question marked as Top-ranking reply

Mar 19, 2019 8:11 PM in response to cestlui

I don't know what specific actions you have already taken, but have you gone to the "Notifications" prefs pane in the "System Preferences" app, and verified that in the settings for the Mail app, the option "Play sound for notifications" is enabled?


I also imagine that on the "General" tab in Mail's own preferences window, you have already verified that the "New messages sound" option is not set to "none", and the option "Play sounds for other mail actions" is enabled as well.


Let me know if it helps or not.

Mar 17, 2019 9:59 AM in response to cestlui

Good morning cestlui!


I see that you're having some trouble with sound notifications occurring in Mail on your Mac. I'd like to help.


See the steps under "Customize alerts or turn them off" here Use Notifications on your Mac - Apple Support to make sure notifications are enabled for Mail. Also if you open the Mail app, click Mail > Preferences > General and make sure that "Play sounds for other mail actions" is toggled on here.


Keep us updated. Take care.


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restoring sound on Mail

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