Photo Stuck in "Preparing" Mode
I recently upgraded my iCloud storage to 50 GB. Now when I try to text a photo (1 photo!) it gets stuck in "preparing" and won't send. I assume this is something in my settings? Help please!
iPhone 6, iOS 12
User profile for user:
sterling r
User level:
Community Specialist
Hi sjheyder,
It sounds like you're having some trouble sharing a picture from Photos in Messages, and I want to help..
Let's start by trying to force Messages and Photos to close, and then restarting your device.
Here's what to try:
How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support
Let me know if that helps.
Thanks for using the Apple Support Communities.