Blue Snowball ICE microphone not detected by my iMac.

I have a 2015 iMac running MacOS 10.14.3

The microphone doesn't appear in the Sound control panel in the Input tab. I have tried 2 different USB cables, including one I bought new yesterday. According to the manual I found on the iMac - there are four USB 3 ports. These ports are supposed to work with any devices from USB 1.1 up to USB 3. Yesterday I had a Logitech USB Headset hooked up that runs on USB 2.0, it was detected just fine and was functioning until I unplugged it to test out the mic again with a new USB cable (I unplugged it because the headset has a built-in mic and I wanted to make sure there was no device conflict).

iMac 27", macOS 10.14

Posted on Mar 18, 2019 10:34 AM

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5 replies

Mar 18, 2019 12:10 PM in response to debfromstoughton

The first generation of these Blue Snowballs had a USB implementation that they mentioned on their support site was not compatible with OS X Mountain Lion or later. Had a friend with one of these and he ultimately returned it, as Blue told him on the phone that it would not work with Mountain Lion. At one time, they had a notice about this on their website, but it has been several years and I have not found that notice since.

Mar 18, 2019 1:30 PM in response to debfromstoughton

I already went to their site. All they have is a manual. They don’t provide any driver files for the MacOS for download for the Snowball series.

Wouldn't know as you didn't provide that information in your original post. All I can assume then is that they expected that their device would work with Apple's genetic drivers. It appears that their "plug and play" microphone, isn't, or, at least, they don't test it with every variation of OS that comes out to claim that marketing statement. Just saying.


I found this on their support site: If your mic fails to work on any computer, please visit our Customer Service request form (requires a Blue Web Store user account). Might be worth a try.

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Blue Snowball ICE microphone not detected by my iMac.

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