Apple Music Radio Stations stop playinhg randomly on my Apple TV 4k

Just as the title says - I can get 2, 3, 4, maybe even 5 songs to play in a row - then it simply goes silent with no message or warning on the screen. This sometimes happens after around 30 seconds of a song, as well. Sometimes the application becomes unresponsive to the remote as well, and I then have to exit or restart. It's driving me crazy.


Any ideas for a fix?

Apple TV 4K, tvOS 12

Posted on Mar 20, 2019 3:44 PM

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Apr 17, 2019 8:52 AM in response to Urquhart1244

I understand that this is just a forum staffed by users.


However, Apple is doing it's customers a disservice by not supporting their own products and instead forcing their users to attempt to support them.


The lack of any useful error messaging on the Apple TV's apps and OS is a part of the problem here. How can I troubleshoot the issue with almost nothing to go on?


That said, these are not local files - it's iTunes Radio stations. I will select a station to play while working and after 2-3 songs (it varies), it just stops playing. I have to press play again to get it to start playing, but it invariably stops again after a few more songs.




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Apple Music Radio Stations stop playinhg randomly on my Apple TV 4k

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