Update unavailable with this Apple ID

I have a new MacBook Air. The first time I tried to update apps, I got this message:


This update is not available for this Apple ID either because it was bought by a different user of the item was refunded or cancelled.


I was trying to update Pages. HELP!

MacBook Air 13", macOS 10.14

Posted on Mar 22, 2019 2:06 PM

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Posted on Mar 22, 2019 2:08 PM

In the Mac App Store, click on your profile photo, find the list of purchases, and then an option to accept Pages and the other preloaded applications into your Apple ID.


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Update unavailable with this Apple ID

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