Outlook icloud add-in not working on NET NEW windows 10 PC

I recently purchased a new PC....sorry apple, Anyway...after setting up my Windows 10 PC with current office 365 and installing iCloud for Windows, I cannot get my icloud add-in for Outlook to show up or have the ability to select it the option in the Icloud software. I previously was using an older PC running Windows 8.1 without a problem with all the current releases of Office 365 and icloud version .

After installing iCloud, it prompts me to repair iCloud in settings and reboot. I have done this several time without any change along with uninstalling and reinstalling with the same result.

I love using iCloud because it keeps all of my contacts, calendars etc. in one place and across all of my devices. I also have several iPhone 8 and several iPads. I use each of these devices to send emails. It is really necessary that I have my contacts on my PC as well including calendar.

I have read the article "https://support.apple.com/en-us/HT204571" sorry this did not provide any help. I also opened a case with Apple Case ID: 100787930408 as the rep could not assist and she was great.

I am really thinking that my new windows 10 PC is not compatible with the current iCloud release and does not have the ability to install outlook add-in as it is does not show in outlook add-in manager at all and I cant find any articles as to install it manually.

Any help would be greatly appreciated.

Andrea