Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Firmware file?

iPhone could not be updated because the firmware file is not compatible when I update from my PC. What does that mean? And how do I go about updating the phone? iPhone 6s, iOS v11.3 (15C114) firmware 4.30.02 updating to iOS v12.2 supposedly. It takes 90minutes + to download the 3GB file and I don't want to go through this again. Any help would be appreciated.

iPhone 6s, iOS 11

Posted on Mar 25, 2019 6:53 PM

Reply
Question marked as Best reply

Posted on Mar 27, 2019 7:26 AM

Hi kentarno!


I understand that you’re having trouble updating your iPhone, and I'm happy to help. You can try the suggestions here:


If you see an error when you update or restore your iPhone, iPad, or iPod


Cheers!

3 replies

Firmware file?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.