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Ken Graham Author

Level 1

131 points

Mojave 10.14.4 fails to Authenticate Gmail account

Just update to Mojave 10.14.4 and now Apple Mail will NOT connect to one of my Gmail accounts.

This issue is UNIQUE to Apple Mail as I can access the Gmail account using Spark on the same computer without issues.

This issue is UNIQUE to Mojave 10.14.4 as it did not exist with 10.14.3 and it does not exist on another computer running an earlier version of Mac OS X.

The issue puts me in an endless loop. I get a notification "Google requires completing authentication in Safari." This takes me to a Sign in dialog where I enter email account and password. Password is correct and accepted, after which I'm back in the loop again asking to enter Google Password.

If I login to my Google account in Safari I can see the recent events that I signed in without any problems on this Mac, but Apple Mail does NOT connect and I am back in the endless loop.

Oddly I can add events to the Google Calendar for the account so apparently something is amiss strictly with Apple Mail.

Suggestions?

iMac 27" 5K, macOS 10.14

Posted on Mar 26, 2019 8:18 AM

Top-ranking reply

yana131

Level 1

4 points

Posted on Apr 23, 2019 7:05 PM

Thanks to mulberrywriter for the answer .

Most easiest way without downloading and deleting accounts.

Go to your gmail account in browser.
There is a little gear in your gmail under all emails (I did this way so explain step by step from my side)
Choose Settings under that gear
Choose Account and Imports
Choose Other Google Account settings
Choose Review your privacy settings.
Choose device information. If it is Turned off - you need t click on it and turn it ON. If it is ON, You can turn it off and again turn it on.
Do not logout. Go to Mail and Click on Lighting icon near your account.
Click everything it will ask.
In browser you will see an option to "Allow". Click it and DONE. It will finish authentication smoothly.

Process takes 2 minutes. All calendar info and emails will stay with no issues. I hope it will works fine after as well.

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868 replies

Sep 22, 2019 3:01 PM in response to patrickfromkidderminster

I’m having the same issue in 10.14.6.

Sep 23, 2019 7:34 AM in response to Ken Graham

Thank you apple for again proving why maybe I made a mistake by buying your $1000000000 products.

Sep 23, 2019 8:09 AM in response to Ken Graham

We cannot sign to Google in Mail after latest MacOS upgrade. Is there a fix? When?

Sep 23, 2019 8:39 AM in response to tramel

This a kind of unusual, you have to remember password to all other accounts !

dave3006

Level 1

4 points

Sep 23, 2019 5:48 PM in response to Michka12345

New OS is out in October, hopefully that will solve all this, (fingers,toes crossed)

Sep 23, 2019 7:17 PM in response to Michka12345

I’ve tried re-installing the OS. Didn’t work for me.

VonLich

Level 1

4 points

Sep 24, 2019 8:26 AM in response to Michka12345

I installed 10.14.6. I cleaned all caches. nothing helped. This is "Open issue" which in "progress" for Apple developers and Google team.

VonLich

Level 1

4 points

Sep 24, 2019 8:27 AM in response to Ken Graham

And I started to use Spark/Airmail till Apple fix this issue. But what to do with contacts, notes and other stuff with connected with google... I don't know... very very bad ((((

Let's wait.