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Level 1

128 points

Mojave 10.14.4 fails to Authenticate Gmail account

Just update to Mojave 10.14.4 and now Apple Mail will NOT connect to one of my Gmail accounts.

This issue is UNIQUE to Apple Mail as I can access the Gmail account using Spark on the same computer without issues.

This issue is UNIQUE to Mojave 10.14.4 as it did not exist with 10.14.3 and it does not exist on another computer running an earlier version of Mac OS X.

The issue puts me in an endless loop. I get a notification "Google requires completing authentication in Safari." This takes me to a Sign in dialog where I enter email account and password. Password is correct and accepted, after which I'm back in the loop again asking to enter Google Password.

If I login to my Google account in Safari I can see the recent events that I signed in without any problems on this Mac, but Apple Mail does NOT connect and I am back in the endless loop.

Oddly I can add events to the Google Calendar for the account so apparently something is amiss strictly with Apple Mail.

Suggestions?

iMac 27" 5K, macOS 10.14

Posted on Mar 26, 2019 8:18 AM

Best reply

yana131

Level 1

4 points

Posted on Apr 23, 2019 7:05 PM

Thanks to mulberrywriter for the answer .

Most easiest way without downloading and deleting accounts.

Go to your gmail account in browser.
There is a little gear in your gmail under all emails (I did this way so explain step by step from my side)
Choose Settings under that gear
Choose Account and Imports
Choose Other Google Account settings
Choose Review your privacy settings.
Choose device information. If it is Turned off - you need t click on it and turn it ON. If it is ON, You can turn it off and again turn it on.
Do not logout. Go to Mail and Click on Lighting icon near your account.
Click everything it will ask.
In browser you will see an option to "Allow". Click it and DONE. It will finish authentication smoothly.

Process takes 2 minutes. All calendar info and emails will stay with no issues. I hope it will works fine after as well.

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868 replies

dave3006

Level 1

4 points

Sep 24, 2019 1:12 PM in response to VonLich

I updated to Catalina Beta and everything works great

Sep 25, 2019 7:14 AM in response to Ken Graham

How can I return to previous OS system so I can get mail on new MacBook Pro? So frustrating - glad I found an article about it so I don't waste more time. When will Apple fix this?

Sep 25, 2019 9:24 AM in response to Cherilyn333

Just update Safari to 13.0.1 and restart you Mac - Finally, a fix. (I’m running 10.14.6 OS)

Worked flawlessly.

Sep 25, 2019 9:25 AM in response to mprogers51

Thanks - it worked. now to rename a couple of email files that are misnomered.

Sep 25, 2019 12:20 PM in response to Cherilyn333

Hey this was fixed a few days ago with an update to Safari 13.0.1. Install the update and restart your computer. Worked for me an the solution from apple support when I called them

Sep 25, 2019 12:34 PM in response to Jerome Morrow 111

I am see people post 13.0.1. update ,but i am not seeing this in my updated. ****** as this put my mail out of action, and I has to do a convoluted workaround.

ssbcu03

Level 1

8 points

Sep 26, 2019 7:46 AM in response to VonLich

Thank you! Updated Safari and restarting my computer worked for me!! Wish I had gotten a notification about the update, but glad I tried to search for a fix again today.

Lagreff

Level 1

4 points

Sep 30, 2019 2:55 PM in response to Ken Graham

After installing 10.14.6, the problem was fixed for me.

Oct 6, 2019 1:10 AM in response to Lagreff

Worked for me too.

Symaxius

Level 1

4 points

Oct 7, 2019 2:42 PM in response to Ken Graham

I have tried doing what Lazy-Ants suggested but I am still having this issue. So annoying. It is now affecting my calendar as well as my Mac Mail.

Dec 1, 2019 6:29 AM in response to Mirsky

I have been tormented by this for months and tried every solution posted here. This was the only thing that worked for me. Thank you so much for sharing!

marx55

Level 1

4 points

Dec 26, 2019 10:34 AM in response to thelilicat

This worked for me! Took a while with Apple on the phone, but my account is working again.

Sword535

Level 1

4 points

Feb 28, 2020 10:41 AM in response to Ken Graham

email address mismatch

Mojave 10.14.4 fails to Authenticate Gmail account