You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to connect my Macbook Pro 2018 to a sharp MX-M264N printer. Every time I go to create the printer it says unable to verify printer on your network. I have the correct IP address and driver installed and I am connected to the same WIFI was the printer. I know it isn't a problem with the network/printer because I can printer from my Windows laptop no problem.
Does anyone know of anything that I could try. Thanks1
MacBook Pro 13”, macOS 10.14
Would it be correct to assume that the printer is equipped with a PostScript3 expansion kit (at least according to the operation manual section 3-17, needed for use with a Macintosh computer)? If so, is the driver that you have a PostScript version for macOS 10.14?
https://www.sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/download-centre.htm?p=MXM264N
Also, is the printer connected by Ethernet cable to a Wi-Fi router, with a wireless connection between your MacBook Pro and the router?
Have you tried the steps in the article If you can't print from your Mac or iOS device - Apple Support (including links)?
I emailed Sharp and they sent me a link for the correct driver, so I would assume that it is a Postscript version. I tried reset setting the printer setting and reinstalling the printer driver.
The printer is connected through ethernet and I have a wireless connection between Macbook Pro and router.
What happens if you test the macOS "Generic PostScript Printer" driver? PostScript/PPD files for Mac are also listed under under the second link above (the "Drivers" section). Since PostScript3 apparently was an option, are you sure that the extension kit in question actually had been installed? If not, a totally different type of print driver may be of interest (the macOS "Generic PCL Printer" or something similar?). Also, any change if you try to choose alternative printing protocols?
SHARP PRINTER
